and everything is in a state of flux/confusion. My guess is that most of the people are offshores now and they simply don't deign to communicate with a lowly person such as you (the way they see it), or they do not have an answer for the question you are asking but don't want to show their ignorance (also an offshore tendency). One-on-one communication is hard to come by with offshores. And by the way, just because you see an American-looking name, do not assume it is an onshore person. If you cannot get a to-and-fro conversation with that person then your warning bells should go off. Indians deal differently with their workers, and you're about to go third world. Glad I'm out of it. Good luck to you.