A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Please Help! What is the username for Editscript? - Anon

Posted: Feb 25, 2012

My work PC crashed and I am trying to contact supervisors, but the email bounces back and my supervisor is off today and not returning my calls. I just need to know what the username is in Escription. I thought it was first name.last name, but that is not working. Can anyone help? I need to get the number for technical support, so if anyone can help me and just give me that, I would appreciate it. Thanks. I'm trying to download editscript on my home PC.

first, you have to - sm

[ In Reply To ..]
put in your institution name on the ES website, then it will pop up a username/pwd box (which is the same as you use when you log into the actual program. Hope that helps a little.

My brain is much from crying so much SM - op

[ In Reply To ..]
I can't for the life of me remember my username. I know my password because I enter it every day, but I can't think what the username is....Thanks for trying.

sorry I couldn't help more - sm

[ In Reply To ..]
The usernames are different for each facility/company using that platform. Since your company is not getting back to you, maybe see if you scribbled it in your notes somewhere? Wish I could help more. Perhaps if you posted the company name you work for someone could give you the naming scheme?

Next time, write critical information down - sm

[ In Reply To ..]
Crying does not help in any way. When you allow yourself to become upset, you cannot think clearly. Go do something else and think about something else for a while. Then maybe you will remember.

You should be writing this kind of information down instead of expecting to remember. Write the phone numbers down, too.

You may mean well, but - sm

[ In Reply To ..]
that really doesn't help her right at the moment. Have a little compassion.

I thought her response was - exactly what was needed

[ In Reply To ..]
The OP needs to pull herself together and do something to control her emotions. If she falls apart over something this minor, what would a real emergency do to her?

What about that response did NOT help her? - sm

[ In Reply To ..]
Did you actually read her response? What about it didn't help her?

Someone already told her one thing to do. She still cannot remember her username or find the phone number for support. She is crying and too upset to remember.

The suggestion was to go do something else to calm down. That helps to clear the mind so you have a chance of remembering. The next suggestion was to start writing down necessary information.

What about that did you feel was not helpful? I really want to know, because I do a lot of tech support and most people find that exact respons VERY useful.

Some people are told not to write down passwords and usernames. Others don't realize that you will forget your username if you let your computer supply it for you. Many more are unaware that upset will lock up your brain faster than anything, and once it happens they don't know how to unlock it again.

There is a difference between sympathy and assistance. You seem to think she should have withheld the assistance and just given sympathy. I disagree because the advice WAS something helpful and necessary. Offering only sympathy when she clearly saw the root of the problem and how to fix it would have been catty -- exactly the kind of response a girlfriends clique would give while snickering behind her back.

I second the advice. Get a small journal book and write down everything you need to remember. There is nothing wrong with that if you store it away from your computer.

Oops - AuntieAnxiety

[ In Reply To ..]
As each facility/institution has a different way of setting up their passwords, I really can't help there; however, I did want to tell you not to beat yourself up too badly over this. I had ALL of my user names and passwords in a notepad document (eScription, another platform on which I work, Ebay, various forums, EIN number, etc), and a lot of my extended family members' phone numbers. It was so convenient to pull up for whatever I needed...Until my computer crashed.

When my new computer arrived and I went to log in to work, I realized I hadn't written these numbers down anywhere else (major OOPS). I was mortified when I had to call my manager(s) and request my own user name. I had the password memorized because, like you, I used it every day, but the user name was auto-populated and, after a couple of years, I had ceased looking at it long before.

One of my managers passed along a great idea, which was to email myself to my personal email a copy of the notepad document anytime I made a revision or addition to it, so I'd be able to look it up from any PC just by accessing my email.

Like I said, don't beat yourself up too badly. We've all done goofy, embarrassing things like this and, if we haven't, we eventually will!

Your manager's idea is dreadful! - Privacy and Security Training

[ In Reply To ..]
That sounds like a great idea, but there are several things sriously wrong with it.

One of the prime rules is never to store passwords in a computer document and never email them unencrypted.

First, if you download your email to your computer, it might not be retained on the server. When you lose the computer, you will still lose the email containing the passwords.

Second, when your computer died, how did you dispose of it? Did you remove the hard drive and destroy it? The fact that a computer no longer works does not mean the drive is gone. It can still be accessed and information retrieved, and people actually do that for a living. Unless you employ special techniques, even deleted documents are still there. Even written over documents may still be there.

Third, email is absolutely not secure in any way. Anything transmitted over the internet and not encrypted using certain standards is very easy to access if you know how. Email sitting in google, yahoo, and similar accounts on the net are easy pickings for snoops. How do you think the people who are screening for te***rist communicatins do it? It is easy enough to look at everything going through a gateway or into a server.

If you worked for the federal government, what your manager suggested would be a security violation. That is how bad it is. By keeping a ducument on your computer containing passwords, you leave yourself open to spy software that seeks out that information. Emailing it to yourself makes getting hold of it even easier.

That suggestion compromised your company's server. If your company has any federal contracts, it violated the terms. It also left you open to a HIPAA violation that would destroy you financially and put your employer out of business.

You should change every one of your passwords immediately. Do not store them on your computer or email them. Do not even create a document to print. There is software that well encrypt them, but that might not be safe either.

Just write them in a notebook and keep it safe away from your computer. Learn how to create a "strong password" and change them regularly. Never use any word that is in a dictionary in any language, never use only letters or numbers, never use birthdates or names of family or pets or hobbies. Never keep using a password that was assigned by a computer when you reset it. Never write them on notes kept near the computer.

Use both upper and lowercase letters, numerals, and special caracters like #$%!. Both upper and lower case always.

Poor passwords . . . hello, student, password, letmein, peace, susan, macrame.

Still poor passwords . . . password1, Susan, 3dogs.

OK passwords . . . Id12!mtw#5 (I drive 12 miles to work # 5)

not so - anonyn

[ In Reply To ..]
The email idea is right on. You can access your email from any computer as long as it is one that can be accessed that way (not outlook express). But, I have all my passwords, user names written down. There is no way I could remember all of them. I have 10 different accounts, 3 different computers. Just put the book or (I use a rolodex, which is easy to flip through) away from the computer or in a locked drawer when not in use.

Similar Messages:

May 18, 2013

Can anybody tell me how to check my line count in Editscript? ...

Dec 29, 2011

Does anyone know if there is any difference in EditScript MT 9 and EditScript MT 9.12? If there is, how can we update this? It seems that my new place of employments line counting is not the same as my old place of employment. New employer has EditScript 9, while my old work had EditScript 9.12, and my line count was much more at my previous employer. Now it seems I can put out tons of work and see not much for lines... Very frustrating. When questioning my employer now, they say t ...

Jan 26, 2010

Hi All.... I was just hired by an MT company that uses EditScript. This is a brand new experience for me as my previous MT job did not use this platform. I've been studying the user manual and specs, but am nervous about starting tonight. I'll be starting out with 10 reports. I know it will be "SLOW GOING" especially tonight. I want to do a good job, but worry about being too slow at first. Any words of advice or encouragement out there??? I could use some ...

Feb 12, 2010

I am going to be going to ES VR. I have been working on Dictaphone Extext straight typing and a little VR. I did not find VR in Dictaphone to be good. I have done ES before, and I believe it is better. Considering the chump change we make to do VR, do you think you are paid enough to proof your work after you have edited the report, or do you do a once over and go on to the next one? I mean, really, with what we make, we really have to do a once over to make anythi ...

Jun 19, 2011

Offered a job with this company on EditScript platform. I still have job with major company. Should I make the switch. Pay is the same but run out of work a lot where I am now. ...

Mar 24, 2013

Can we use IE 10? ...

May 25, 2013

Just wondering what people think about the platform EditScript.. would love to hear opinions, pros and cons. Is it easy to learn? Thanks. ...

Dec 11, 2014

little icon you can click on to "hear silence parts of dictation rapidly" back? TIA ...

Oct 25, 2009

After 40 years on the job and getting tired of typing, when out of a job this last time (there have been so many times of late because of ...well most of you already know how goes it with our profession), I decided to just go for what seems to be taking over transcription anyway. Thanks to this board and all the talk about the different platforms, I took a job with a company that uses EditScript, and I am thrilled. In those 40 years, I have had to do a lot of proofreading as a super ...

Nov 18, 2009

I have a VEC USB port. I cannot seem to get it to work in EditScript. I also have Express Scribe. Is there a way to get the foot pedal to work. Checked Belkin instructions, and there is no foot pedal listed in my ports. BTW, don't have Belkin so wont work anyway. Any help would be appreciated. ...

Nov 22, 2009

I posted this on the company board but this might be a better place...I work at FocusInfomatics...QC..just started not that long ago. Many years of experience with editing, QA, MT, etc. I'm new to VR. I would love to hear what to expect for production as right now...it's not so good. I understand variables, etc. My work load is very low right now but that is supposedly going to change soon. With QCing everything to sound, can someone tell me what they ...

Nov 27, 2009

I recently upgraded to EditscriptMT 8 from verson 6 and now find I cannot look back at old records as I used to do and check for familiar phrases, medication lists or other information. Does anyone know how to look back at previously transcribed/edited patient records in EditscriptMT verson 8? Thank you in advance. ...

Nov 27, 2009

Has anyone else worked on Editscript and what do you think of it? ...

Jan 26, 2010

Does anyone know anything good or bad about Editscript? Do you know if it works on Windows 7? ...

Feb 13, 2010

Which companies are currently using EditScript? ...

Feb 24, 2010

I am starting a new job that uses Escription and Editscript. I use Shorthand as an expander and Spellex as my medical dictionary. Does anyone know if these will function correctly in those programs? Thanks! ...

Mar 01, 2010

I know that if you use Autocorrect, your information needs to be transferred over into Editscript. If you use Shorthand instead, how do you go about getting THAT information transferred over into Editscript? Thanks!!! ...

Mar 01, 2010

How do you import Shorthand entries into EditScript? Thanks!!! ...

Mar 05, 2010

So you get a report where the text has been typed by a computer. Then you must edit it. My sources (a large regional hospital MT Dept) tells me that the computer generated text is only 50% accurate, a far cry from what the vendors will tell the dupes at the hospitals who are buying into this junk. ...

Mar 05, 2010

nm ...

May 10, 2010

Can someone enlighten me on Ediscript(Escription). What is Editscript 8.0 and the older version. Can someone give me some general information regarding Editscript and what is the newest version and the oldest version,etc--thanks ...

Jun 08, 2010

What expander program works with editscript and is there a free download. ...

Jun 13, 2010

We're starting EditScript soon and we were told our current expander InstantText is not compatible. I have read the archives and apparently others are using them together. Anyone using them both now? Anything I should know. ...

Jul 27, 2010

I have read to many articles on MT stars to get my smartype to work with Editscript. Last night it worked briefly but I would have the hit the spacebar and the type the first letter and then choose the expansion. Then it did not work again. There has to be a way for smartype to work with Editscript. There is enought computer "wizards" that this probably could be resolved. Any help would be greatly appreciated. I would hate to give up on this program number 1 i ...

Oct 07, 2010

What are your average lines per hour for editing? Acute care. We are transitioning over and most dictations have not gone into editing yet. We are curious as to what your productivity is. So far the drafts are amazingly good. This is all new to us. I have read through the archives but they are not very recent. Thank you to anyone who answers. ...

Oct 29, 2010

My short cut key alt L does not work in Editscript documents. Hope one of you can help me figure out the problem. ...

Mar 29, 2011

Can any of you tell me some companies that use EditScript? I'm thinking about changing companies and really like the EditScript platform. Thank you in advance!! ...

Nov 24, 2011

I am new to editscript and have worked a long time on another platform. Can someone tell me where the save button or icon is to save changes/corrections? I really would appreciate your help here. I realize this is probably some little something I am missing, but I sure would feel better if I could just find it and save changes before uploading to make sure changes were saved. Thank you in advance. ...

Dec 04, 2011

The hospital I work for changed over the Editscript last year. Changeover went relatively smoothly, and we still had plenty of work to keep all the transcriptionists busy (after we stopped outsourcing the overflow we used to have). Recently, the hospital switched to Epic electronic medical record system, and within a week the transcription workload plumeted to probably 40% of our former workload --not enough to keep our transcription staff busy. It seems the doctors/nurses/etc ...

Feb 22, 2012

been able to verify if you got credit for those lines as well? ...