A community of 30,000 US Transcriptionist serving Medical Transcription Industry


The reason for the low work loads is multifactorial. - Largely due to overstaffing.


Posted: Dec 10, 2014

Let's say Nuance acquires a hospital account and 9 or 10 MTs fall for their line of crap and come on board with Nuance. 

These MTs are kept  busy for awhile, usually only as long as it takes to get the VR adequately trained because entire workypes are now being completed in, like, half the time than it took to complete them with straight typing. Some worktypes, like many associated with ERs, are converted to front-end EHR and avoid arriving in anyone's queues at all, in any form.

FIESA begins approximately 3 months after the buyout, thereby intimidating most of those now unnecessary acquired MTs to quit. 

This happens with regularity. Nuance makes money by:

1. Selling that facility their new software.

2. Obtaining a contract with them for mega dollars to continue MT services and software installation.

3. Never changing the terms of those contracts even when Nuance's costs are reduced, capitalizing even further on the sucker MTs that came on board during the takeover who are now accepting paycuts just to have a job. Essentially, you were bargained at one price and sold for another.

Following?

Your being out of work is not even an inconvenience to them. They KNEW you would be eventually, and it is no skin off their nose, at all. 

Not only do they not care, it was planned all along.

This is their (at least) 5-year history.

Nothing new here except the latest group of suckers.

I am so sorry. I personally tried to prevent as many victims as possible by getting on here in my own time even though I am no longer one of their victims. It is just what I wish someone would have done for me, so I am not looking for thanks. My hope is that you do not make the additional mistake of "hanging in there," thinking that at some point it will get better.

It won't. This business plan is WORKING for Nuance. Although a bit over leveraged, their sofware sales keeps them VERY solvent. 

 

 

 

 

Have to agree - with you...... sm

[ In Reply To ..]
You are spot on.

I am one of the recent casualties of a hospital whose "people at the top" who know nothing about transcription made a decision to get rid of us and let Nuance do the job. It affected close to 30 of us. I heard through the grapevine that Nuance was "shocked" that not one of us went with them. They were so confident we would jump on board with us making 60% less than we did at the hospital -- come on now!

Keep on getting your message out to MTs because sooner or later most who work at hospitals are going to lose their jobs, if they haven't already.

Your post shows us the "bait and switch" tactics they use. They are a business out to make money without regard for any one of their thousands of very hard-working and under-appreciated employees who were promised on thing and then find themselves OOW and not being paid because there is no work.


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