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Pend notes, etc. How far do you go? - 7th child

Posted: Dec 05, 2013

Did anyone else get the speech again about pend notes being too long? I can understand why they want us to be "professional" about it but if there is an ODD problem (and there always is!), how am I supposed to tell them? Today, it said referring physician was Alan so-and-so, so, there was no ALAN So and so in the list so, I had to leave a blank BUT, the HPI mentions Albert So and So. Um.... okay, but still no Albert so and so.... Then, back to Alan, so and so, then at the end, copy to Albert so and so. Well, the only Dr. So and So on the list was A. So and So. Hmmmm. The thing is, I'm almost positive it was Albert but the last time I "guessed" I got dinged with a 3 point error for violating HIPPA and sending a report to the wrong doctor! Also, if a doctor makes up a medicine or combines 2 that don't exist, do you look it up in an old report? If I do, I get yelled at for not producing enough. If I don't, I get yelled at because "they" were able to find it! Aaaaaaarrrrrghhhhh!

If it goes to QA and I need to explain why, I do--sm - anon

[ In Reply To ..]
although I do keep it as brief as possible like A or A so and so discrepancy and let them deal with it from there.

My platform does not have the option of looking at old reports but if I did, I would only look it up if my QA percentage was particularly high that week, otherwise I would blank it and send to QA. I have no interest/hope of getting the bonus so I do not worry about if I am dinged for it. The low wages mean that they really do not want somebody who goes the extra mile so I use what the doctor gives me and push on to the next report. I never check FIESA now so if I were to be dinged, I would have no idea. I do my job and move on.

Elaborations - BZB

[ In Reply To ..]
I tend to keep them as short as possible. After all, it's not like we're getting paid for those lines.

Sounds like you work for MMODAL!!!! nm - CONFUSED

[ In Reply To ..]
..

Dont waste your time - nm

[ In Reply To ..]
Don't go looking in old reports. You aren't paid enough for that. We aren't hourly!

It Just Sucks - NotSoPeachy

[ In Reply To ..]
Just remember - even as a QC who gets paid hourly, we are required to keep a line count that is ridiculous to reach too. And if we don't mark something that we correct, we get dinged. It's a vicious cycle that sucks.

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