A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Where do I find the status of jobs and number of jobs? - MMO


Posted: Nov 26, 2012

I tried entering my ID plus dep on the Fluency for Transcription page and it said my account was inactive.  Okay, so I tried twice with Remedy to get it reactivated.  Both times I got emails telling me it was working.  Tried again and no luck.  Am I on the right page, the one with the hideous orange splash, the same one we use to find our stats?  Any help appreciated, I really don't want to have to call tech support if I don't have to.  Do I even need to do this?  The only time I really check the numbers is around the holidays to see if there is any work in my BOB.  That's why my account keeps getting inactivated.  TIA.

you have to call tech support to reactivate it - none

[ In Reply To ..]
if you don't use it, they for some reason deactivate it

I get mine through ID with the DEP - never had a prob. NM

[ In Reply To ..]
x

same here - yeppersmetoo

[ In Reply To ..]
I am having pretty much the same thing happening, only I am able to type in my ID and stuff, but when I click on Status to view the jobs and accounts, it locks up my Internet Explorer and I have to have task manager stop it and shut it down. Put in a ticket and was told by support that files in IE were corrupt and to use/download another search engine just for that. Funny thing is....it just started happening when DocQscribe went down yesterday. I can get into everything else on that page like search, etc., just not the status for jobs. Anyone have any other ideas??

I have had problems using DQM with IE for months now - sm

[ In Reply To ..]
I either use Chrome or Firefox and have not encountered any problems. Like you, IE would lock up and slow my comp down to a crawl. Had to use task manager to close it.


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