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Really careful - dumbdumb


Posted: Dec 20, 2010

Editing ASR.  Doctor CLEARLY states upcoming eye surgery and the ASR transcribed upcoming "knee" surgery.  There is no way this sounded like knee surgery, but that is what it put.  It was spelled correctly, looked OK.  If I had not been actually editing and listening and doing what I understand some people do and just "proofreading," there is no way I would have caught this.  It is not possible to edit MQ's ASR without listening to every word (and get it right) -- at least on my accounts.  It just puts crazy things. 

precisely why I do not believe - some are able to do so much

[ In Reply To ..]
I think a lot of people blow through these reports and I sincerely hope that they get audited and reprimanded for this.
The samples in the repository are horrible. I would love to have their work and I at least would do it properly.
Get rid of those that don't do their job so those of us that do can actually get some work.

re; dumbdumb - ME

[ In Reply To ..]
As someone already mentioned below, ASR has been goofing up a lot since the upgrade. MT/ME (our region anyway) got a memo in this regard, to report the biggest issues to support, so they can re-do/re-vamp the system all over again. It apparently has to re-learn a lot of stuff.

When you say "If i had not actually been edting and listening...there is no way I could have caught this"... it makes it sound as if you don't USUALLY do so.

THIS is what editors are SUPPOSE to do! Read through this with eagle eyes and a fine toothed comb to boot. I would surely hope that as long as you are editing you do it correctly! ASR going through with crazy crud mistakes makes us MTs look bad enough.

I hope many of you realize that doctors have absolutely no idea how transcription is being done these days. They think that they are still "talking" to an MT that has access to information on hand to make them sound like the intellegent people they "think" they are! haha!

I had a doc ask me what I did, told him I was an MT and he had the audacity to tell me how wonderful it was to have a machine do that for him now. When I told him that 95% of the work his wonderful machine does is sent back to MT's like me for editing, his jaw hit the floor. I asked him how cost effective it was to have the report's done twice. He had NO idea. No clue.

No, I do actually listen and edit. A lot of people - post on here that

[ In Reply To ..]
they just proofread, spellcheck and ship.

Wow - MT

[ In Reply To ..]
I can't believe it. With ASR, I listen to it very closely against the text, then fast-forward and listen again against the text. So, I could just be taking the easy way out, then? Nah. I like my 99% audit scores.

maybe they listen as they proofread. cant believe people dont listen to it - nm

[ In Reply To ..]
nm
Those people scooting through 300-400 lph - cannot be listening
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to each and every word or their account has way better ASR than mine.
they may have long standards to insert - NJA Queen
[ In Reply To ..]
Some accounts have nice long Ctrl-S standards to insert and all you have to do is jump through the @@ and fill in the blanks. I know, I used to have one of those accounts and yeah I used to do 300-400 lines an hour. However, MQ lost that account and now I have a miserly account that wants to insert all their own standards so we have to leave a blank and they do it in house.

Of course, on the old account MTs were getting nailed for inserting those long standards when they weren't asked for to boost their line count, which is probably why we lost that account in the first place.

Also, on that nice account we didn't have to mess around with the ADT screen, just enter through to the typing screen. You don't realize how much time we waste (unpaid of course) on the ADT info. That also helped boost the line count tremendously.
ADT kills my production as much as poor ASR - anon
[ In Reply To ..]
I spend half of the time entering referring physicans, finding correct admissions, searching for patients, and putting in blessed carbon copies to every Tom, Di*ck, and Harry in the state and sometimes adjacent states, entering phone numbers, fax numbers, and have even had to enter e-mail addresses. Big time expense.

re: you tell that doc - Jimi thang

[ In Reply To ..]
I'm glad you had an opportunity to tell one doctor what transcription has come down to!

Next time I have to go in for any appointment, I am going to bring up any reason to ask about their transcription and tell them also about OUR work involved in EDITING what the flipping machine is messing up so much!

I didn't get that impression from the OP - ...

[ In Reply To ..]
I thought the OP sounded very conscientious. It sounds like she does exactly what she is supposed to do with her reports.



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