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So sick of this! When are docs going to be told they cannot dictate on cell phones...sm - Not so fast there

Posted: May 12, 2012

It takes just as long to listen to the file (most of which is unintelligible) and leave huge areas of blanks, so we make next to nothing for the report. Garbage!!!! I know...nothing will ever be done about this.

1. Don't babysit it. Send it out quick and full of blanks. 2. Flag it for - sound problems to QA and tech support. BTW,

[ In Reply To ..]
I'm doing this for a doc who apparently likes to dictate in the bathtub. Amusing the first time, but on my end the sound is like you're up to your ears in an indoor swimming pool listening to sounds through the water. Not amusing to have this stuff charged against me on a QA percentage, so I send it as it belongs--sound problem.

I tell my clients I charge my clients extra, so they - just me

[ In Reply To ..]
This solves this problem. I also address it with the client as a risk management issue, and thankfully they agree and instruct the physicians to use a land line and speak clear English. I think all companies, large, small, or just the single independent contractor should address this, so they are aware of just how problematic this type of dictation is. I knew a large MTSO service owner who would go around the hospital brown nosing and telling the doctors, "Oh yes, this new dictation system is so great, you can dictate on your cell phones." Wrong! It sounded horrible, and I deal with those same physicians. Besides all the blanks and extra time it takes to transcribe, it gives me a headache. Those VOIP phones are even worse. stand united and just say NO!

I have to say about cellphones... - me

[ In Reply To ..]
I do have to say this about dictating on cellphones. I have one provider who dictates on his iPhone. It is literally the clearest audio I have ever heard. So awesome. He was dictating outside, and I could hear every little aspect of his voice, plus the bird chirping in the background. That was a nice :)

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