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Where are my QA reports going?????? - lizzie


Posted: Jan 30, 2012

I checked my work 1 hour ago.   Just checked again and all 6 reports with 100% QA are gone.   Three new reports, one with crappy grade (missed a heading), and 2 100% reports now show.    How can you maintain QA with reports flipping in and out??????  This is Nuance. 

Where do you find the QA scores? nm - work for Nuance

[ In Reply To ..]
nm

FIESA - lizzie

[ In Reply To ..]
Don't you check your reports daily? At the bottom of the list is "check grades." That gives you a daily, weekly or monthly score.

Yes I check them - Work for Nuance

[ In Reply To ..]
I was a Webmedxer and the Nuance training I got was a big fat 0. Thanks for the info.

Where is FIESA? - New Nuance/Old Webmedx

[ In Reply To ..]
I did not know such a thing existed. Did they cover that in training? I certainly do not remember it. Please tell me where I can find this FIESA.
It's for Escription users - lizzie
[ In Reply To ..]
I'm fairly new to Nuance. This was part of my training. If I was you, I ask someone about checking your daily reports. I'm sorry....don't know what to tell you. I would think each platform had a way to review reports and see daily QA percentage.
Reports - Webber
[ In Reply To ..]
If you are new Nuance/old Webmedx and on the Enterprise platform, you can go to time clock summary and look at your reports in Versions to see what corrections QA made. It used to be that they sent you a summary with any corrections/scores through email, but that was a few years ago so they might not do that anymore.


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