A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Seriously SoftScript??? - Wow, another trainer needed!


Posted: Mar 14, 2015

Oh my goodness!  I cannot believe SoftScript is still running their bait and switch scam.  They have posted jobs for trainers, mentors, Q coordinators, and managers at least a dozen times in the past month.  Once again, this is just a sham to get MTs!  Please don't fall victim to their deceitful misleading job postings.  I did, as well as several other people I have been in contact with.  We were all hired for one of these positions, and within a few days of starting, we all were told we were not the right fit.  We were, however, fit to be MTs!  So many of us were struggling financially because we no longer making the hourly rate promised of 14.50 to 15.50 an hour.  We suddenly were paid by the line on 5 or 6 different accounts.  Most of us stayed until something else came along.  Sine we were required to learn so many huge accounts just about every day, some had to learn three in a day, none of us EVER made more than minimum wage.  On week two, since not one of us were even close to the minimum LPH, we got e-mails threatening termination!  Even if we had only been given a couple of accounts a week, the platform is the worst I have seen in 25 years, and it prohibits anyone from from reaching the minimum LPH.  It is so slow and you have to use the mouse for everything.  Also, you do not get paid for everything you type....disgusting!

If you have had a good experience with SoftScript, you know the owners and upper management who pose as happy MTs, please do not reply here.  Kindly start you own topic.  I am simply trying to let the truth be known.  I sincerely do not want anyone else to be a victim and be set back for months financially.  Even if you are not affected financially by making minimum wage, they beat you down emotionally with their threatening e-mails and with phone calls letting you know how bad you are doing.  

Please do not respond to their job listings.  Even the people hired as MTs never get their sign-on bonuses.  You will never qualify because so many different accounts will be thrown at you, it is impossible to meet the qualifications.  Then, of course, you will get that e-mail threatening termination on week two because you are not at the minimum LPH.  What a great moral booster!  

Thanks for taking the time to read this.  I feel it is my duty to continually educate my fellow MTs.  If you have had a similar experience, please help spread the word.  We all need to stick together to hopefully make these large companies make some changes.

 

 

 

 

 

Why not write to the U.S. Dept of Labor? - Jael

[ In Reply To ..]
Really, if enough of us write well-composed letters to the DOL, some things will change in this unregulated trickery ridden industry where if you consider the amount of time spent waiting for jobs to come in you are making $2/hour! Horrible! And let me tell you, this notion of paying half for VR is invalid. Suppose one needed reasonable accommodations after so many years of real transcription, would you cut one's pay in half! I tell you, you would not, but the hospital managers are often so quick and dirty, even if they know the lawful requirement, they would never consider making reasonable accommodations, right? And what about overtime? Such matters need to be reported to the U.S. Dept of Labor ASAP! So get with it gals. We do have rights. Otherwise they can take their VR programs and, I don't know, maybe just go somewhere and eliminate themselves.

Seriously SoftScript??? - 1MT

[ In Reply To ..]
They have a new program that uses the F keys, in the making. It was given to us, but it's not fully functional yet. If you can't get 1080 lines (minimum here) then .. well, I don't know what to say. That is the lowest line count that I have seen in this industry. AND - I've NEVER gotten a threatening email directed at me, nor have I ever had a phone call. I'm sorry this wasn't the place for you, but I happen to pretty much like my job here. Hopefully you'll find somewhere where you can make a fortune. Also, I don't know how you can speak for "others" ...do you know them? Have you talked to them personally, or is it something you've read on a board somewhere? However, I do wish you luck in your endeavors. I will stay with SS and be happy. (BTW, I was hired as MT, then progressed to editor, then trainer, and after some major personal things, I'm back to MT and thoroughly enjoyed every job I've done here. I just think MT was less stressful for me, so that is where I chose to be. (I also quit twice...once with no notice, and they took me back, so that says something.)

thats says something? that says they "are desparate" - lol

[ In Reply To ..]
why would you even consider that a pro?

it says - 1MT

[ In Reply To ..]
that I'm a good MT. Perhaps that is why I make the big bucks and whoever wrote the post couldn't cut the mustard. ;)
"Good MTs" making the "big bucks" do not usually - quit without notice. Your post
[ In Reply To ..]
added into their constant weekly plea for help makes a pretty strong case for something 'aint right at SS. If they employed "good MTs" and paid big bucks, openings would be far and few between. Good try though!
I could not have said it better! - Ha ha!
[ In Reply To ..]
Amen, amen, amen! Great response to her ridiculous post!
A good MT? - Please!
[ In Reply To ..]
It is very obvious by the content of your posts that you have not been in this business very long. It makes one wonder just how good you are as an MT and how you are making "big bucks." To each his own I suppose. Maybe 8 dollars an hour is big bucks to you.

Wow, finally F keys!!! - Not fully functional yet?

[ In Reply To ..]
I know you did not produce the minimum LPH and learn six accounts in two weeks, please!

I can speak for "others" to my heart's content. You don't know who I talk to, text, or email!

Since you don't know what to say, allow me to fill you in. I have been in the MT business for over 20 years. I am a CMT. I have worked as a shift lead and was responsible for 16 large medical facilities, nearly 100 MTs, and 8 QAs. I am working on a degree in computer science. Because I can write code (you can look that up), I wrote my own code to control the voice player with keystrokes. I did that on my second day of employment. If I was able to write code in less than 48 hours, why has it taken Soft bait and switch Script years to make the program you speak of? It is hilarious that it took so long and it isn't fully functional!

They took you back after you quit without notice!?!? That says something alright! It is called desperation! They obviously don't care about their MTs work ethics or character! Oh my goodness, why would you point that out? That speaks volumes of your IQ!

writing a voice player command is MUCH MUCH - lmo

[ In Reply To ..]
different that writing a complete transcription client. -- i think the other poster is right 8 bucks an hour may be big bucks to you!!! LOL

Deadbeat Companies - Grandy

[ In Reply To ..]
So sorry you are going through this. Some of my friends are working for Command Health and going through much the same things you have described, with a healthy dose of verbal abuse, being assigned only bad dictators, etc. My best guess is that the team leads, managers, etc., are grabbing all of the good work for themselves, and using transcriptionists to do the crap work. It seems all of these companies are the same.

SoftScript is full of it. - IKMS

[ In Reply To ..]
They put out ad upon ad upon ad.


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