A community of 30,000 US Transcriptionist serving Medical Transcription Industry


I do not know about anyone else, but the VR program at Transcend has gotten so bad that - long time TRCR


Posted: Jul 30, 2011

it is virtually impossible to get your required lines without working 10-12 hours a day.  I have never seen such a mess.  It is worse now than when it was first started.  Nothing makes sense.  The numbers it spews out are all wrong, medications are a joke, and even the word associations are unbelievable.  Isn't someone supposed to be monitoring this program to make sure it works or is this just another burden added to the MLS to fix a mess without getting paid extra, in fact you are getting paid less than you were if the program were working right.  No one seems to care and the mistakes just keep repeating and getting worse.  Maybe they need to concentrate on fixing the programs for accounts they already have and quit worrying about getting more that they cannot staff because everyone has been slowed down to the point of not being able to help anywhere else.   They even quit sending out the production scores and I think that was because everyone must have dropped.  Knowing shortcuts to do this is not helping, you spend more time doing shortcuts than if you just retype the reports. 

Still beats typing - MAP

[ In Reply To ..]
I will do VR any day over regular transcription.

Even if you were paid much less? OP, which of the - programs are you working on? NM

[ In Reply To ..]
x

Agreed. It has been horrific lately. - sm

[ In Reply To ..]
I'm not having a problem making the minimum, but it probably has cost me about 500 lines day day lately (working on the same accounts as usual) due to the extreme amount of editing I have to do. This is the first time I can truly say I could just type it faster.

I've also noticed that it's the worst when I log on for the morning shift and gets better toward the end of the day. I'm wondering if my accounts get switched over to India at night or if the night shift people on my team are just bad.

which VR program is this? - el

[ In Reply To ..]
I'm on Escription at Transcend and it's produces pretty decent reports (it's the low pay that I have the beef with). Wondering if this is BeyondTXT or what...

please forgive the typo (nm) - el

[ In Reply To ..]
x


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