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WebChart - Question Line Count

Posted: Sep 30, 2010

I am working in a program called WebChart and have a terrible time with it figuring my lines. Does anyone have any experience with this software and if so, are you having problems? The account I work on is sent to the owner before it goes to the client and WebChart said I cannot get a daily line count that way, but even if I check it after a day or two and look up my total lines for the week, they are still below what my figure shows. It does give me a word count and I divide that, but I am always more than what the WebChart figures. Again, anyone???? This is horrible!

I believe you have to go within the software and (sm) - OTE

[ In Reply To ..]
Pick how YOUR lines are calculated. I do not believe it is setup by the software people because this amount can change between clients. I cannot remember where in the software you go to update or input that information, but I am sure you can contact them and they will tell you. Hope it works out for you!

WebChart - Question Line Count

[ In Reply To ..]
Thanks for the info. I have talked to them before and they have never indicated that I can do that. I am going to call today again and I also sent an e-mail to the woman I work for. I just don't get it and how low it is when compared to mine. I am going to keep checking. Even if I cannot pull it up daily, after the work is sent to the client, it should be there and again, it seems so low from what I have calculated.

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