A community of 30,000 US Transcriptionist serving Medical Transcription Industry

dictatphone connection? - tired

Posted: Apr 06, 2014

anyone else having connection problems with dictaphone? My stopped working about 30 min ago, not getting a response from anyone.

Dictaphone through Express Editor? - I just logged in.

[ In Reply To ..]
No work but can get in.

ok, thanks - tired

[ In Reply To ..]
Good to know. Not sure what's up with mine then. I had work, just stopped communicating. Still can't get in. Have tried everything they've told me to do in the past.

Can never get help on Sundays from supervisors, and tech support usually gets back to me long after my shift is over.

Have a great day!

You could disconnect VPN - and then reconnect.

[ In Reply To ..]
Sometimes even though VPN says it is connected when I try to get into Dictaphone I can't get in. I disconnect and then reconnect VPN and I can get in. Kind of like rebooting. That may work for you too.

tried that - tired

[ In Reply To ..]
Thanks for feedback! I have tried that, even rebooting the entire computer, having to log in to VPN again, run a scan on my computer to see if something popped up out of the ordinary. Still nothing, still can't connect and still no response or help for anyone.

VPN - anon

[ In Reply To ..]
Have you tried shutting it down and unplugging from the socket for 30 minutes? I used to work on Dictaphone years ago and that is what they always told me to do.

system was down - tired

[ In Reply To ..]
apparently system was down, got an email 3 hrs later

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