A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Update on taking 1/2 point off for blanks ... SM - Assassin

Posted: Apr 14, 2013

I looked over another email I got previously and it says that these scores are not a part of our bonus scores. I don't know why they are on there at all ... but if you go to the drop-down box marked Audit Types you would pick Post Audit. This will be the correct scoring for the bonuses.

I just wish I knew why they kept track at all. When I first read this email when it came out, I didn't understand that I guess because I had just looked recently at my score and I did everything the same as before ... and this time the other day it was different. So I guess it got updated in the meantime.

Anyway--don't freak out too much I guess until you know your true score.

The reason I looked up my score the other day in the first place is because I wanted to know this: They put everyone at 99% for the next 3 months, but if I am actually above that, which I am by a tiny bit, would they lower me? The answer was yes, they did. My score is stated at 99% on my timesheet.

What is the point of that?

I hope I didn't confuse anyone too much but thought I should update that it is not on our bonus score at this time (the blank deductions).

Your timesheet score is last quarter's score and will stay the same - through this whole quarter.

[ In Reply To ..]

Your bonus is predicated on what your last quarter's score was, not your current score. That's part of why it's so unfair; it's done quarterly, and you're stuck with that score for the whole next quarter in terms of bonus eligibility. If you get 98.9% one quarter, too bad, no bonus at all for the next 3 months.

But you're right about blanks IF they're part of a report that's been submitted by you to QC; that won't count towards your QA score/bonus eligibility. If they're deducting for blanks on any post-audit/QA report, though, I would challenge it.

Still disheartening to see, though. - Former glass half full person.

[ In Reply To ..]
Even though I understood the blanks did not actually count against anything, my self-esteem took a nosedive the first time I saw a low-80% score because of blanks. An extremely difficult dictator, over 20 mins long, and, yeah, lots of blanks. QA filled in a few, marked the rest as difficult dictator, and yet it felt like I was the only one being penalized. There are 0 points for other categories, so why not for extra blanks? I don't blame QA/QC for getting annoyed with "blank abusers," but there must be a better way to deal with the abusers without beating the rest of us down. (Taking a deep breath now. Three more months and I can work on getting away from this place.)

Don't beat yourself up over >>> - PPB

[ In Reply To ..]
Don't beat yourself up over their minutia, it really is meaningless. Just their way of keeping you under their thumb. Instead of focusing on errors, just type to the best of your ability as fast as you can in order to make money. Their bonus is a joke and raises are nonexistant.

Points taken for blanks - FYI

[ In Reply To ..]
I work in QC and we are told to NEVER take points off for blanks. If we feel someone is abusing blanks we are to let our TM know and they will address it with that MT's TM.

Exactly. It really seems like each division - sm

[ In Reply To ..]
does things differently. I am a QC on the Dictaphone platform, and we are constantly told to never, ever take off for blanks.

We recently got an e-mail for escription regarding blanks - anon

[ In Reply To ..]
It stated that we would have points taken off for "excessive" blanks. In addition, if we were deemed to be abusing the system you would get a verbal warning and potentially terminated (gotta love that word, almost sounds like they will feed you to the fish).

I received a - similar email

[ In Reply To ..]
that said they would be scored as blanks filled in by reviewer minor 0.5 points for blanks that were easily heard and/or easily filled in or required little to no research.

I think if we could easily hear what was being dictated, we wouldn't leave the blanks! We're screwed if we do, we're screwed if we don't!

Similar Messages:

Apr 11, 2013

I just looked at my review for March and I see all these 0.5 deductions for "blank filled in by reviewer." There are also Valid Blanks that take off no points. Sorry if this has been asked but did they say they were going to do this? And if so, when? Also, I listened to these blanks. There is no way they can tell me 100% what was said in any of them, which is why I blanked them. So they are guessing. Two reports I have gone through so far are for real ...

Jun 23, 2015

It's always the same dictators on the same accounts and NOTHING EVER GETS DONE TO CORRECT IT. Not sending the e-mails to TSM any longer. Colossal waste of time. SISO. ...

Aug 10, 2012

Hi everyone I just wanted to stop by really quick and let you all know that finally, FINALLY I am off QA. I was given two accounts today in addition to the one they had initially given me. I can now type w/o counting my reports and waiting for feedback first. It remains to be seen of course, whether or not there will be as much work as I was told but so far, this company has been true to their word. Still, four days on a very restrictive QA protocol was quite scary. I am a LOT grayer now ...

Feb 04, 2010

specialty you really don't like if that is all they are going to give you? Now, before anyone flames away, I was hired by the Q several months ago as a tier 3. I pull my weight, work my shift, and don't have too much to complain about except for NJA from time to time. When I was hired, they asked me specifically what specialties I like the most and what I like the least. I was told that if there was a specialty that I really disliked or didn't have as much experience ...

Feb 21, 2010

of us looking at DocQManage to see what the backlog is? Several times I have looked and still I don't get the work. One day last week, almost 200 jobs on my primary account (not sure if it still is) and then an hour later, nothing! Of asking us to switch our hours? I don't see how that is going to help if there is no work at many different times during the day. Of a CP saying we need to contact CTL to get a list of abbreviations allowed for a cetain account? W ...

Nov 22, 2011

a list of companies that has NOT sold to MQ. Anyone know of such a list? ...

Dec 20, 2014

I haven't been gigged yet for it, but when ASR is totally off the wall and I fix a ton of mistakes, I save the report when I am done and use F11..ASR, has been ok? in the past. Recently it is off the wall wrong, what is going on? Why can't they train this thing, how many years has it been now, at least 15 right? If the client only knew ...

Jan 06, 2015

You put "the patient tolerated the procedure really well" and it was corrected to "the patient tolerated the procedure VERY well"... is this really 1 point taken off?! It dosen't change the meaning. Should I reverse? ...

Jan 09, 2015

Fluency "upgrade" is. They spent how much money paying the techs to work on it & then paying all of us to train so that the spellcheck can now be inconveniently located on the left rather than floating and it now takes twice as long to upload a report because we basically have to go through 2 upload cycles...? Yet we still don't have the fuzzy physician search fixed or the question marks by the physician names in the ADT, or control-arrow moving to the end of the word instea ...

Jan 21, 2010

I have just had it. I was switched over to a horrid account, and every time I ask about being switched back, I am told to just keep on working. The account I was switched to have horrid AMERICAN doctors as well as ESLs. I have sat here for months listening and re-listening to no end. We are always sent emails not to guess, send everyting to QA, well I have just started too. No longer am I sitting here trying to guess, only to have to send the report to QA anyway.&nb ...

Mar 09, 2010

I am so brain dead. Are we supposed to be sending reports with blanks again? I thought this was held off until March 14th or is that just with unchecking the QA box if you do not want it to go to qa? thanks. between audits,lengthy emails, deleting this and that,its just a bit too much anymore. sigh. ...

Jul 11, 2012

Utterly confused. I took a big, BIG hit with the QA deduction in paycheck this week. So, I decided to investigate. Like everyone else, I have about 10 "regular" accounts. No blank rule is mentioned anywhere on any of the Account Specifics. I wrote the QA person for my CMC questioning how many blanks were acceptable without sending to QA, and got the "first time right" explanation. This is BOGUS...if I have one blank on a lengthy report and hafta send to QA and they take the total line ...

Apr 12, 2013

I got a complaint from corporate that my lph are not where they should be via my TSM. I have been at MModal 6 weeks and just got off training. I was hired in at tier 3. My lph are gradually going up every day but not to suit corporate. I do straight transcription, no VR, on Futurenet. A lot of ESL bad dictators. I am still getting new dictators every day I work. It's hard to be up to par when you are still learning dictators. I work on 11 accounts. I think I am spending too muc ...

Jun 25, 2010

Where can I find the law that states the employer is supposed to compensate for things directly impacting the duties of the job for piecemeal workers. I'm searching, but can't find it. thanks ...

Aug 25, 2010

A doc is giving lab values - before each one ASR has typed out "Point of care" - anyone know what this is about - would make sense if I just left those words out. Thanks ...

May 15, 2011

I worked 4.5 hours yesterday and did over 1400 lines! Typed 95 reports. If I apply myself I can make good money. I just need to stop doing other things when I should be working....I should be doing between 1500 and 2000 lines a day the way I look at it. Far above the 1200 a day minimum. Hmmm, well guess I better get to work (LOL)....Lord help me! ...

Jul 20, 2011

So much ire and angst pointed at MTSOs. I even read where the TAT is a marketing ploy :) It helps to remember that we're all in the same boat and for the same reasons, to support ourselves. What so many of you don't seem to get is that the INSURANCE industry is dictating much of the TAT. If reports aren't on a chart in xxx time then the facility/physician is dinged financially. If an MTSO doesn't meet TAT, they are dinged financially. So they a ...

May 30, 2012

x ...

Sep 20, 2012

Does anybody know what point and click EMR is? I have no idea. I applied for a job and got a response back but said they pay by the audio minute, not by lines or characters, and also that it there is a lot of point and click EMR. Any info would be appreciated. Thanks! ...

Sep 12, 2012

How do you insert a bull point? Thanks! ...

Jan 25, 2013

With 30 years of experience over many platforms (16 of which are from home), what is the point of applying to any of these companies? They are few and far between. They certainly do not want to pay anyone what they are worth (since they can just outsource on the cheap)... Most of the time you don't get a response from any of them anyway, not here and not on MTDaily either. ...

Jun 26, 2013

I wonder if I'm at that point. I have not had a huge reduction in work, but about 8 hours a week now. I've been taking some unpaid time and using PTO. I think tomorrow I'm going to go to the UE office and talk to them about the TAA assistance. ...

Mar 18, 2014

Why the upgrade? ...

Jun 22, 2014

Many times, I've had absolutely no idea what the dictator said, yet ASR picked it up, and I felt so grateful and relieved that I had that to go by. Upon seeing it in print, I could hear it and confirm that ASR got it correctly. Otherwise, I would have likely had to leave blanks in those spots. It does help at times. ...

Dec 10, 2014

Backlog is such and such, and I care about this why? I have a schedule to work, if there is no work, I sign off because there is no work. If the backlog is low, I can't say screw it and go back to bed, I work until there is no work. And the Smart Summary, I have no idea what the purpose of that is, anyone? Quality and blanks reports,hum, no idea there either. Talk about waste of money and justifying your existence, not to mention wasting my time. ...

Jan 20, 2015

What happened to the 1 "manager" that you could call, email and ask a simple question and get a simple answer??? ...

Apr 06, 2015

New email (Again). No communication today. No work today. What's the point of any of this? Are you TRYING to drive us away? Good grief! ...

Mar 04, 2010

I'm just sayin....as a radiology MT in this company for 14 years...we have always sent radiology reports straight through to the docs to review and sign (because of turnaround time)....never knew they did QA until I got new accounts 2 years ago....and have had some pretty bad foreigners. I believe it is docs job to go over his reports anyway...he is legally responsible.. ...

Dec 27, 2010

It just occurred to me that MQ could have another card up its sleeve in order to knock down our pay, yet another scourge to get us to quit. All it takes is more than 1 report sent per day to put my percentage of reports to over 5% to QA, which would result in 50% salary decrease. I just had a report where ALL of the blanks were from horrible sound quality. Words were missing, the surgeon was speaking from his speaker phone which picked up shuffling papers, you know those s ...

Jun 29, 2012

They are more and more following M*Modal. Now if a report is QA'd with a blank, you will be penalized in your score for that blank, and this has been verified by a QA person, who received the new directions recently. As I understand it, you are penalized if QA was able to find the blank either in old reports or by research, or just knowing the term. So you have a choice, spend a lot of time on research and see your LPH plummet to minimum wage, or blank it and then be pen ...