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Transcribed as dictated on verbatim account - but got it marked as error

Posted: Jan 27, 2015

The dictator clearly dictated a word with an apostrophy following it. The word actually has an accent mark following the last letter, but he specifically dictated an apostrophy. I got it marked as an error.

I don't get it -- it was a verbatim account -- I did what he said - and now it's error.

Frustrated!!!!

Unfortunately... - leelee

[ In Reply To ..]
Sorry this happened to you, but unfortunately, we can't just trust that the doctors are correct with spelling or punctuation. We have to verify everything.

For 3.5 cpl. Woo, hoo! nm - DisillusionedMT

[ In Reply To ..]
x

leeee, the point is if you don't do verbatim, also an error - anon

[ In Reply To ..]
I have corrected gross grammatical errors including verb tenses on verbatim accounts and have been penalized for doing so. I think the OP meant that they knew this was an error but did it verbatim...you can't win with this company.

Verbatim doesn't mean type errors. - leelee

[ In Reply To ..]
Verbatim means type what is dictated but not if something is spelled incorrectly. If it was a drug name that the doctor misspelled, you are supposed to look it up and type the correct spelling. Also, if they dictate random punctuation (like some love to do), you have to correct it. I know it sucks. I had to learn the hard way too what "verbatim" actually means.

I always took pride in correcting errors until Nuance QA - AnonMT

[ In Reply To ..]
I'm honestly not arguing with you and I agree wholeheartedly with you. However, QA has repeatedly marked me off for making these corrections (correcting punctuation, verb tense). I HAVE also corrected spelling errors and I have NOT been marked off for that. Nonetheless, QA is so terrible here that honestly I don't know what to do. Actually, I do know...I quit lol!!

Will the platform even DO an accent??? - CrankyOldBroadOnTheBeach

[ In Reply To ..]
When I worked for Transcend, as I recall, there were symbols that we could not use in BeyondTXT (the original), and I believe that included accent marks and anything else that couldn't be found on the keyboard, plus symbols like # and %. So one would either have to leave it out, or use an apostrophe. I'd challenge it if I were you.

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