A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I finally got to the point I hated time for work. I went through 2 buyouts and it just seemed to get worse. I have watched QA people busted down due to not getting enough lines per hour, which is impossible when there's not enough work, and when most of the acute care work was 100% listens. I got ONE raise in 7 years yet the duties kept piling on and found out some were making 4.00 an hour more than me in lower positions. On days off you were expected to join meetings no matter what you were doing. Off time is supposed to be my time, not theirs. When I gave notice due to medical issues and not being able to navigate 4 computers from a chair, I was told I could not work notice, I was gone that day. I didn't know until I came online to work and nobody would answer me. Not ONE of the managers or the COM said a word, good luck or anything else. I never used PTO or sick time and had to fight to get my PTO. I was the only one on my team who had to work split shifts, which played havoc with meds. I felt really bad for the radiology MTs who were paid by the report, no matter how many they strung together. Fiesa is a joke. The QA staff had to fill it out for every report, it's not counted as lines for them, and yet another way to limit the lines they were credited for. People struggled to get their transcribed lines in both acute care and radiology, yet when you looked at the reports in the system, the offshores would have hundreds of reports to do. The former companies seemed like they actually valued people, with this one you only matter when you are there. I know there have to be good companies out there, but with this one gobbling up all the smaller companies, they can pretty much do as they please. People are paid pennies, yet the CEO makes millions a year. This is an incredibly important and skilled job, yet we were all in the shadows so nobody knew what we actually do. It's pretty bad when a medical records clerk in house makes more than we do. I wanted out for about the last year and gave notice once and was talked out of it, but finally enough is enough.