A community of 30,000 US Transcriptionist serving Medical Transcription Industry


BUSY! - tired


Posted: Jul 23, 2013

Has anybody noticed how ridiculously busy it's been and it almost seems like you are working alone?  I wonder how many have quit since the last quarter when i'm sure a bunch lost their bonuses?   I lost bonus, and I ALWAYS made bonus before the "realignment." Working for these thieves is making me a very, very bitter person, and I hate feeling this way.  I feel trapped.  I love the profession but I hate Nuance. What kind of greedy SOB owns this company?  They treat their employees like garbage under their feet.  We are begged for OT constantly, but since I lost bonus I'm done giving any OT.  I hate refuse because I really like my STM, but I just have no ambition or drive to work minimum wage or do any favors for a company who treats it's employees like this. I would like to quit but I feel like all the companies will eventuallly be bought out by the Nuance Mafia anyway.  

Yes, I think there are maybe 2 or 3 MTs on my acct. - My acct is horrible ESL

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and my supervisor is not a nice person. I can't imagine how any one stays on this account for long. I will be moving along real shortly here.

I agree with you about Nuance Mafia - I am thinking

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that it's all going to boil down to Nuance AND MModel and then the battle will truly begin. I'm hearing a lot of good things about MM recently and how much better they are than Nuance. I worked for MM a looooong time ago when things were awful, do I don't know, but when I left MM (then MQ) they were just beginning with VR and should have had plenty of time to refine it. I think Nuance, because they are a Sound Recognition software company FIRST, had no clue what they were going into when they decided to start a transcription branch and have been struggling with it. Much like MQ did back in the day. So..it's possible, I guess, that MQ has come a long way and it just might be better over there! I guess it all boils down to work availability though. :-(

Come over to the slightly less dark side! - :)

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Try MM part time maybe? Maybe not an easy thing to do, given 24 hours/wk is the minimum MM part time, and I don't know if you need to keep full time at N for benefits. But hey, I don't know, I think it might be worth a shot. If it sucks, you could always quit! I have to say I am pretty happy at MM, and I admit a lot of that is because it was so very horrible for me at Nuance. I dunno, maybe I was just really unlucky with my Nuance group, while at the same time I am really lucky with my MM groupâ€Â¦ It can all be down to silly, dumb luck. Just my two farthings. Happy pondering!

I went over to the gray side. Not great but better than - Nuance.

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I kept my job at Nuance to see which was better. The QC/QA situation at Nuance in and of itself makes MModal better.

I am quitting Nuance at the end of summer and keeping MModal. I gave it 6 months to make sure and it has been a much better experience than my 2+ years at Nuance.
Is the pay any better at - tired
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MModal?
Pay pretty much the same, unfortunately. - Also no bonus program, but...
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...it sounds like the bonuses at Nuance are becoming impossible to obtain anyways. I make slightly more per line with MM than I did at Nuance w/5cpl base for editing, 10cpl for straight type as a tier 3 MT (tier 3 means more or less I can do op reports).
Sounds not too bad, what's your % of VR...sm - NotOP
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I've heard the health benefits or better/cost less too?

I can do OPs no problem!!
Not sure about the bennies, as only recently FT. - But, I get almost all VR.
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Let's see... my last pay period I had a lot more straight type than usual, and it was approximately 6.5% of lines. Had to get my calculator out!
No bonus but I still end up making more at MM - than at Nuance
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I get paid almost 1 cpl more at MM than I do at Nuance. Besides, that bonus is elusive at Nuance. I have gotten it 3 out of 6 quarters. In the end the aggravation of the QC/QA process just isn't worth it.

My paycheck at MModal is consistently $200 more a check than at Nuance for same number of hours worked.
Me also. - Higher LPH.
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So much easier to be productive with the software, I think. That Fluency productivity graph does make me feel all warm and fuzzy sometimes! (When I remember what a struggle it was to get just the minimum LPH sometimes at Nuance)

:)
Plenty of work? - NotOP
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Sure sounds nice!

There is a lot of complaining of lack of work on the MM board. Have you experience lack of work?

Right now with Nuance I have plenty of work and have a nice TSM but hate Fiesa/QC/QA and the health insurance is stupid expensive.

I have plenty of work at MM. - anon
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I work 2nd shift and am Tier 3. South region. We have a ton of work. I ran out on Memorial Day for maybe an hour, other than that I have not.

Also, my supervisor and QA supervisor at MM are amazing. It is like night and day compared to Nuance. My supervisor at Nuance is awful so having a great supervisor at MModal is a lot of my decision to dump Nuance.

My PTO is better and I earn more per paycheck. I don't use their insurance but it does seem it was cheaper than Nuance.
Thanks! - NotOP
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Sincerely, thank you for the information. I'm wondering if a person can request a region specifically. I live on the West Coast, not sure if that makes a diff or not.
I live on the West Coast too (SoCal) and was - assigned South region
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When I got hired she had several assignments available. If you do decide to do it, you can always ask.

Hint: S.M.'s group.
Yep me too (SoCal) - NotOP
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I may just give it a go! Thanks!!
Usually there is enough, in my group. - I cannot lie, sometimes...
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There are no-work situations, but it doesn't happen an awful lot to me. Certainly I was a bit stressed over the 4th and the few days afterwards. Things were dry as the Sahara. But maybe my group is well run, or maybe I am lucky, as it is pretty rare. (I am in the north, but I think the no work situation must really depend on what group you are assigned to.) Also I think being cleared to do op notes helps, more work types available to do, you see!
Yes! - NotOP
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I can do all acute care no problem.

Love ER though because it is usually always busy... lol

ER is pretty sweet. - :)
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But I love, love, LOVE op reports!

Feel free to reply by email if you want further thoughts on the pros/cons of MM v N.
Hit pause. MModal appears to be laying off again. - Ugh
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Look at the MModal board, apparently people were let go today. A day or two after a big announcement about expanding into the Phillipines.

MModal may be better for now, but I have a feeling they are about to eliminate the majority of the US work force.

They have put a 3 month hold on all "tier testing" and a few months ago encouraged everyone to test for MME. In the end, I bet that is all that will be left to QA offshore work.
Yep...it's true. I just read about someone with - 26 years there getting
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laid off. Another one with 10 years. Welp...there goes the option to go back to the big ole "Q"!! Wonder if they are being laid off or fired? Can they collect unemployment? That stinks.
What a shame, and ironic, given the current - thread.
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That is really too bad because I really do like working for them. Obvs, though, a bit worried now.
Just curious...how were you able to keep - your job at Nuance
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while working for MModal? Or are you doing it without them knowing? I dug out my handbook of silly rules tonight from Nuance and we all signed a no-compete paper and it's in the handbook that we can't work for competition... It would be my luck to get caught. LOL.. Wonder what happens?
How would they know? I doubt MM and Nuance - compare employee rosters. NM
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xx
Yeah, you're probably right. Just never know - though. Like I said....
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I would be the one to get caught. :(
Both MM and N recruiters told me it was - no problem to work for both.
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I was up front with everybody from the get-go, recruiters and my TSMs. My MM TSM was quite okay with my working for Nuance, but my Nuance TSM was taken aback I was working for MM and made me feel quite dirty for doing it! She seemed to be the only one out of everybody who had a problem with it, but she didn't go so far as to try to tell me it was not allowed.
Wow...really.... That surprises me because - of all the paperwork
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that you have to sign to even get hired at Nuance. One of those papers was a non-compete paper. Evidently, your TSM didn't remember it either. I know it's still valid cuz I've only been here a year. It's also in the handbook. Well, anyway, glad you got away with it without any repercussions! Good luck at MModal. You might check their board cuz last night, there were 2 people that were laid off from MModal. One had been there 26 years, the other 10 years. :(
Hmmm I don't remember that one but there - was a lot of paperwork!
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I don't know if they have changed their policies over time? I was hired in January for both companies.

And thanks, yeah, these intermittent layoffs at MM are unnerving, esp because there doesn't seem to be any pattern. Wish I could make enough to put something back just in case, but that is a fantasy!

Ha ha ha "Nuance Mafia" - Thanks

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You gave me my laugh for the day!!! "Nuance mafia" HA HA

Speaking of mafia....sm - LoveMT

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I still get email in regard to an account that I don't work on anymore, and I noticed lately that a LOT of the MLS on that particular account have been calling off for all kinds of reasons, sometimes 2 or 3 per shift! The account is always near the danger zone of being OTAT and there's usually at least 1 or 2 emails every other day asking for extra help. Makes one wonder if all those calling off are just sick and tired of the BS just like the rest of us.

it would nice just to get a correct paycheck - oldandgray

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Ichar has been down for a week and as a result, all paychecks are not correct. Let me jump on and work every time you call so you can not pay me for work done. Really?????


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