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Frustration already - dmissy

Posted: Sep 08, 2010

First week, not going well for at-home MT.

Got some feedback on files--and blank inserts! I cannot understand the dictators. I asked if QA office personnel were having a hard time literally hearing and understanding dictators also, and was told, "no." (They have templates as well as more ppl listening, too.) They believe, it is a matter of not understanding the terms. But, even if a term IS garbled in sentences--how can ya hear to know whether the term would give me a problem or not?

Then, told just today, that a portion of the file needed to be in all CAPS. Gliche' in pc system caused them to receive the files I sent late....and, this was not told to me during training. I guess, here comes the blame. I had a bad vibe today, as I usually struggle with first report. The gum chewing, opera in background at a critical, medical word, laughing, and all the other nonsense, is creating doubts. I can see why the last trans company didn't work out with RAD dept.

Like, the poster mentioned re: taking the time with a newbie online MT; employers patience wasn't the "same" today with me.

I believe, things happen, to point a person in certain directions. As much as I depise my second p/t job, I cannot leave it now. But, I will strive to move forward.

Thanks, for listening; tips.

hang in there - lyn

[ In Reply To ..]
Hang in there newbie! It just takes time and practice. The more you do transcription, the easier it will become. The doctors who at first seem to be talking in another language often become your favorite dictators. Sometimes going away from the screen for a short break and coming back again to listen makes a difference. You will get better, just keep plugging along and try not to feel too bad about the QA responses.

It will get better! - Sunshine State MT

[ In Reply To ..]
Like the above poster said, it's gonna take time and patience. This is only your 1st week. You got to give yourself a break. It's all new to you and will be new for awhile. The more you do the easier it will get eventually. There is nothing you can do about the crappy dictators, whether they are foreign or English.

Is there any way you could relisten to those reports once they've been through QA? It might help you a little bit to understand how he or she pronounces certain words.

When I was new at this, I used to keep a bunch of sample dictations that were corrected already and used them as master samples, even if it only helped with 1 or 2 words.

Try to hang in there! Wishing you well!

Thanks - dmissy

[ In Reply To ..]
Thank you for your comments.

The employer stated that he could send me file templates used by the doctors.

I will ask for some sample files after the QA.

You have given me some hope.

There are only a few radiology doctors. So, it should become more clear.

One day at a time.

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