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too many accts!!! - a1typist

Posted: May 27, 2011

Only done 11 jobs this morning, but on 6 different hospitals! How are we ever supposed to gain a rhythm?

Don't blast me but how does having different accounts - slow u down?

[ In Reply To ..]
I have 2 primarys and 8 back up and 4 accessory accounts. I have learned the client profiles (first made index cards and stuck them on a board on my desk) then I eventually memorized them. Having a lot of accounts too, but I get a good pace.

Try using my trick, (I took the idean from a post a couple of years ago.) You'll memorize your accounts before you know it and be in the groove and get a rhythm! I think the important part is to keep the cards at eye level, so you don't have to go searching in a file or flipping pages.

Try it! Good luck.

Accounts - MT

[ In Reply To ..]
If you haven't worked on the accounts, that can definitely slow you down, OR, if they keep switching your accounts, there's no way to know anything.

different accounts - mq labor

[ In Reply To ..]
I find what slows me down the most when switching between unfamiliar accounts are things such as when dictators are stating physician names (especially when they are mangled), local (to them) nursing home names, geographic references, etc.

don't blast me - a1typist

[ In Reply To ..]
This is not a blast, but....I have had 18 (count em) accounts already this morning and I am only halfway through my shift. Three of them I have never heard before and have to F5 and look up client profile info. I do all of the above that you refer to with cards at eye level. I have done these regular 16 for about 3 years now. I still do not recall each and every detail without a reminder card. Furthermore, I was told by my QA this week that I should not only do this, but should also F5 for each and every dictator each and every day or else I was not doing my job! Kind of hard to swallow.....Thanks for trying to help. The cheery attitude is appreciated.

Wow... That is a lot of accounts to try to - keep up with.

[ In Reply To ..]
It seems that they're almost intentionally setting u up 2 be slow. My CCM once told me that if I ever felt I had too many accounts to keep up with and especially if it was hindering my production, to let her know. I did ( quite a while back) and she fixed it to where I have not so much switching back and forth. Maybe you can talk to yours?

I hope that your CCM can help you. I don't see that the way you are working right now is productive at all. What a shame. I'm frustrated for you!

Many accounts - BH

[ In Reply To ..]
Index cards? Good. I will try that. I have even tried printing the account specifics, but at 27 pages, and they change often, it's hard to keep track of the rules for the account.

too many accts - Silly Sue

[ In Reply To ..]
I can relate. I was switched in January to a new account because there was "no work available." I then went to the new account and successfully learned 22 different accounts. I have just been switched to another account because "no work available."

too many accts - a1typist

[ In Reply To ..]
I have been here 11 years and have figured out that is how they keep you guessing....just my opinion.

Too Many "different" Accounts - DL

[ In Reply To ..]
How about this ... too many Different Accounts -- I feel ur pain a1typist -- same deal here -- to the comment of how does it slow you down -- Uh well if you have 4 primaries 8 secondaries and whatever else you said that is fine and dandy -- but when each and EVERY day you log in and you have different accounts not the one from the day before or the day before that but a DIFFERENT one that you have never seen and I have had them (one with over 100 pages of information between client profile, work type specifics and dictator specifics - and that was on ONE account) it does slow you down - unless you just dont want to read any of the information then I guess it would not effect you. Just sayin... I starting to believe they are sandbagging us. IMO

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