A community of 30,000 US Transcriptionist serving Medical Transcription Industry

same boat, different storm - sick, sicker, sickest

Posted: May 11, 2010

Am I ever going to get off 100% QA! Q in all their wisdom takes away (or loses) good or decent accounts, gives us cesspool ESL dictators and incomprehensible blather dicators or just plain old various crud to try to make heads or tails of and then scolds us for not maintaining 98%!!!

What galls me is those "reply mandatory" e-mails they send just to rub in how incompetent they think I am, how unworthy I am to be working for them... THEY can't even keep up with each client profile, HOW DO THEY EXPECT US TO?? I return so many QA'd reports pointing out THEIR MISTAKES, but know what? It hasnt changed my scores! I have so many that they ding me on, that go against what the profile says, that it's a shame. They're reply to that is that "some profiles need to be updated"!

so in the meantime, it remains their call soley. I'm wrong no matter what I do. I have created short cuts, print outs, hints... I'm just doomed.

I thought I was okay with the QA, had planned to ignore it, but each time I look it over, it's as if I am at war with the ASR robot and I'm losing.

~end rant. (i'm in tears...)

same boat, different storm - sick, sicker, sickest - alias

[ In Reply To ..]
I had a long talk with my supervisor about a 95% on an audit, when I was transferred to new work not even a month ago.

The work is horrible, I can't get my quota even.

There were times I was at tears today, struggling. I come on here to read about everybody else to get my self esteem up and feel better, thats ITS NOT JUST ME.

I feel so guilty because I'm yelling at my family because of the stress.

I have 4 kids, and I don't want to go out of the house to work, but I might end up there.

Thanks to all of you for being there.

If you send a job to QA it goes to an MME - who is audited on their qa jobs

[ In Reply To ..]
MMEs don't send mandatory reply emails, that's the Quality Control person for your BOB. MMEs jobs depend on their audit scores for qa'ing and so must follow their QC person's guidelines, paid on production also. Contact your QC with this.

never once had a qa report audited... - justsayin

[ In Reply To ..]
Don't know what area you are in but we have never had our QA work audited only our MT/ME work, never QA. Of course if a report went through us and the client noted an error that we did not catch they have brought it to our attention, but never an audit.

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