A community of 30,000 US Transcriptionist serving Medical Transcription Industry
docQscribe 6.1 training - MT
Posted: Sep 12, 2010
Anyone using their own computer have problems taking the docQscribe 6.1 training? I get a technical error message.
Yes, codec missing - sm
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Even with the player that comes loaded with WIN7 and Vista systems there are issues. I could not view it on either of my computers running WIN7 or Vista. Had to view it on my archaic XP, which I rescued from the garage. I have to use it for work now as well, due to infamous DQS 6.1 incompatibility issues with 64 bit operating systems. Before you even attempt to dowloand 6.1, check if you running a 32 or 64 bit system by looking at your system specifications. If you are running 64 bit, 6.1 is not compatible. Not sure why Support is not making anyone aware of this info.
Win 7 - nan
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Support does let you know after you call them when you can't use it. They also told me I couldn't use Win 7 with the previous version, but I was, even with a 64-bit. I used the 32 bit Internet Explorer, run as administrator and just downloaded it every day. but now, with the new version, that won't work either.
system specs - MT
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I'm really an idiot. How do you check the system specs - 32 bit or 64 bit. Where do you look?
not an idiot - nan
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First off, I am sure you are not an idiot. LOL Anyway, go to control panel, system and it will bring up your specs.
Did you try installing or reinstalling Windows Media - dnr
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Player? Also the videos play better if you download them and then watch them. Right click the link to the video and click save target as and save to your desktop. Then, when you want to watch the video, click the saved file. I have a MQ computer and had to install Media Player 11.
Seems like the techs are using different Windows versions to write the program/upgrade rather than take into consideration what everyone has. Hey, MQ MTs are equipped with XP, so write the program for XP! - Doesn't seem like rocket science to be figure out to be consistent with the software version distributed to the employees.
Vista - MT
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What about Vista 32-bit? Is there any way to use this with 6.1?
Vista 32-bit - Angelina
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I have Vista 32-bit and 6.1 works just fine. I did get the codec error trying to run the training and support told me to download winamp. I did and the trainings would play but with no sound. ARGH!
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