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Cannot run DocQscribe today. Has anyone else - had that problem??
Posted: Sep 09, 2010
I cannot even run my DocQscribe program today. Waiting for support to call me.
me neither - shel
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i have been on the phone with support for over one hour. they are remotely trying to get it to work - bu to no avail. i am running vista. it keeps telling me connection failed.
Back on!! - shel
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After 1-1/2 hours on the phone with support, I was able to log on. Of course, my shift doesn't actually start for another hour. Let's hope I can get on again then.
Seems to be taking forever to download and upload jobs today..Took 3 tries to get the program to start this morning, got error messages.. My internet soeed is fine. ...
By this time in the day, usually, there has been at least 7 emails - several from QA, at least 2-3 backlog updates, and 1 reminder to work our shift and work our entire shift. ...
My company is switching from straight transcription on DQS to ASR on DQS. I've used DQS for two years and didn't even know they had ASR, but apparently they do. Could any of you with experience on this please give me your opinions of the DQS ASR platform? I'm just not sure I want to go through training if I won't want to stay with this company. I did Escription for awhile at another company and hated it. Thanks in advance! ...
I have not been told yet how to download DocQscribe 6.1 update even though I completed all the training last week. Can someone tell me the directions for this? Thanks. ...
I'm in what is (or used to be) SA4. I'm still not able to log on. Anyone in yet, up and working, running smoothly? The DEP light still shows yellow. (since 9:15 a.m. mountain time) THANKS! ...
Has anybody had any problems uploading any jobs? I had one today that would not upload, and I was even unable to abandon it, just kept returning to my queue. ...
My account was switched over 5 weeks ago and truthfully I don't see improvement. One day I think maybe it is getting better and the next day it's worse. It doesn't cap what should be and does cap things that shouldn't. It has probably 50 different things it uses for "next" or "next is." It puts q.h.s. one time and at bedtime the next. It will do a fantastic job on a crappy ESL dictator then get every third word wrong on a good dictator, but the n ...
anybody have the url for the docqscribe upgrade that we did a couple of months back. I got a new computer where other fried and I can't get on to transcribe until I upgrade. emailed support 2 hours ago and still no word from them. Any help appreciated. ...
How do you guys edit your dictionary in DocQScribe? I have a term that is not spelled correctly and I can't figure out how to get into the dictionary to delete it.
Thanks for any info you'd like to share.
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I lock up everytime I use ADP. Then I have to get out and try again. It has already been 20 minutes and I still have not loaded yet. I sat on hold with Tech Support for 20 minutes since "all representatives were busy" yet when I finally got to speak to someone, they said they weren't having issues . . . as usual.
I think there was an upgrade last night, so I was wondering if anyone else was having issues this morning. ...
I tried to get DocQScribe to load from the DocQManage page for over an hour and finally had to send in a ticket. Is anyone else having this kind of trouble with the system. It showed a green light on DEP. This is getting rediculous. I could not work my scheduled shift on Sunday because there were no jobs available (but incentive stayed in place). Now I cannot work my scheduled shift because of something else. I don't know about anyone else, but with a fam ...
# signs in the report in place of numbers, is there a way to automatically put the numbers in there?? I'm sure I learned this during some video webinar but I don't see it in my notes! I'm so frustrated! On almost every document I see:
#. COPD.
#. Hypertension.
#. Blah, blah, blah
Is this supposed to be helping us? Does it help you? Thanks for your help, fellow MTs! ...