A community of 30,000 US Transcriptionist serving Medical Transcription Industry

The VP who cried wolf - fool me once

Posted: Mar 23, 2015

Calling for mandatory overtime only to have your employees use up their PTO or make up hours because there is no work is poor management. I fell for the scheme last week, but not this week. I am not working more than my scheduled hours. Next time there really is a need for overtime I will not be available Because I cannot be sure there really is a need. Fool me once shame on you, fool me twice shame on me. Lesson learned.

The way I look at it - sm

[ In Reply To ..]
Is, Im not working OT, not with the backlog summary I see. Essentially, I am taking money out of another MT's pocket because I choose to sit here all day and wait on jobs..Not going to happen..I will do what I have to do to get my minimum hours in to keep my bennies and not a minute more, IF, I can actually get that much work

TO OP: Why would you fall for it at all? - MT

[ In Reply To ..]
And I should preface this by saying that I have no issue with those who do mandatory OT. BUT please don't try to convince us it's some wonderful opportunity. I have a life outside my job.

Anyways, MM could care less if it results in NJA. Their contracts state if they don't finish xx percentage in a TAT of xxx, they get fined monetarily. It's one of the promises/ways they win (steal) accounts from smaller MTSOs. I do think in the long term it will be a detriment, but they don't care...for now. They're in this situation because people are leaving by the droves. The ridiculous grading system, perfection expectations (not only responsible for our own human errors, but for dictator errors, software errors, demographic errors, sound quality errors, VR errors - yep, all on us!) penalties for questions/submissions to QA, working every holiday, inflexible schedules, offshore auditors, monitoring of keyboard time, hiring an employee to agreed-upon shifts but telling them they will be changed at MM's whim (what?!) and now mandatory OT. They will be left with a) those whose circumstances make them desperate for the job, b) newbies, c) those who convince themselves because they work at home they should be grateful, and d) the few who have good dictators and assigned accounts...for now.

Me? I actually had a M-F day schedule, good supervisors and was paid 9 and 5, but everything else made me dread turning my computer on and literally cry from stress and low pay (even with 20 years of experience). I had a couple 10 hour shifts so mandatory OT made 11 hour days. So glad I left. Now working for a family-owned company and I enjoy my job again. There is hope!

PS: To those who defend the "everybody has to work every holiday because of the industry", umm NO. It is, and always has been, a lighter workload on holidays. And even doctors and nurses ROTATE, and those not on salary are paid true time and a half. Not some convoluted "time and a half" that garners you an extra $20 a holiday, and that is only if you actually have enough work for a full 8 hour shift.

Nail on the head MT - sm

[ In Reply To ..]
The only reason I have not quit, is because I no longer NEED the job to eat..It pays for the extras I choose to get in life. So for me, not leaving the house to work is the ONLY thing keeping me here. Soon, though, they will be saying good bye to this 25 years of experience.

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