A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Please someone explain - Bewildered

Posted: Jun 01, 2010

For weeks and weeks there have been NJA. I sit here hours and hours checking every 5 minutes. I was just reprimanded that I have not met my hours and my PTO will be used. This asounds me as I am willing to work but not to sit in front of a computer for hours and hours trying to get work only to get my PTO taken away. I live in NJ and am hoping there is something I can do. My CCM is great and tries to help but she is after her own behind which I cannot blame her. If there are NJA, why should I give up my PTO. Any way to get around this? I came close to quitting today but held my temper. Does any one know the ins and outs for NJ? I DO have a life out of MQ. Thanks for any advice!!!!

Didn't think they could take away your PTO - shipwrecked

[ In Reply To ..]
I thought there were 3 options, to use PTO, take without pay, or make up. When I email support re NJA I always designate on the bottom line if I want PTO or w/o pay (I never make up more than an hour or so). If I want PTO, I have to go into Sched Source and officially request it.

I think they can not pay you, but I don't think they can force you to use PTO without your agreeing to it.

PTO/NJA - Nature

[ In Reply To ..]
I have always been told if you have NJA, first you can make up the lines, or use your PTO, or if no PTO, THEN you have to opt for no pay for those hours.

For FT people with benefits you need 40 no matter what - NE MT

[ In Reply To ..]
If you are FT with health insurance and other benefits you need 40 per week no matter what to keep your benefits and if that means using PTO when there is NJA then so be it. I never opt to take the day without pay, I try to make up as much as I can and then as a last resort use PTO, but less than 40 for a couple weeks and MQ will take away benefits. I actually had a friend go on FMLA just to keep her insurance because of all the NJA and she was out of PTO. You know, when you work a shift on Saturday and there is no work you are out of luck, no time to make it up!

FT and NJA - mdabs

[ In Reply To ..]
I was informed by my CCM yesterday that you do not have to take PTO if there is NJA, it is not our fault there is no work!

question for you - madmamma

[ In Reply To ..]
Did you send an email stating you were NJA or did you sit all day, logging on and off for work? You have to watch that. If you didn't send emails, I think that is where they can get you. My CCM has been known to take PTO automatically if hours didn't match what you were supposed to work...but those people didn't send NJA tickets. The catch-22 is that once you send in your email, you are released from your shift and have to work another time to make it up (or PTO or not paid). I haven't always sent in emails, cuz I didn't want to be fully released for the day. I knew later on work would come in. But I have paid for it later at the end of the pay period. They are sneaky. I am not saying that is exactly why, but I can tell you from experience, that is what has happened to me.

(!!!) People! Someone needs to get in touch - with state and federal labor commissions!

[ In Reply To ..]
Taking away PTO you have already earned, is WRONG. Reprimanding you for not meeting your hours, when they have not managed to give you any work to do, is WRONG!

The time is 'WAY overdue to get this company's business practices (and most certainly their books!) scrutinized to the fullest. It's time to out these guys to anyone and everyone who will listen, until they're fully investigated, like they deserve to be.

NJA - Working MT

[ In Reply To ..]
NJA for WEEKS???? Why have you not changed your schedule and worked with your CCM to see where the work is (what hours are the busiest) on the accounts that you work on?? What Tier are you??? If you are a Tier 1, you need to work on moving up so that there is more work available to you as the more you can do the more work there is for you. If you cannot possibly change your schedule to meet where the work is, then you should be rethinking working for Medquist. I have changed my hours and worked with my CCM and am a Tier 3 and hardly ever run out of work Except on Holidays (like Monday) which is fine with me, as then I just take the third option of the rest of the day without pay then. I wish you luck, but if I had to sit for WEEKS without work, I would already be looking for a new job.

hmm, live in NJ? - has anyone

[ In Reply To ..]
walked into corporate as a group? Wouldn't that be an interesting day:)

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