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How do you get samples? - anon

Posted: Dec 08, 2010

How do you go about getting samples of dictations? There is nothing in the repository and no sample reports by other MTs when I go through Documanage. These are the worse dictators in the world. I type a few words, leave a blank, etc. When I send them to QA (and get docked) they manage to fill in a couple of blanks and that's it. I have requested samples from my QC and have received no samples or even a response from her. Who else can I ask? I believe there are no samples because NO ONE could possibly understand these dictators. I have been doing transcription for almost 25 years and I am about to burst into tears.

sounds like you're doing as much as you - possibly can

[ In Reply To ..]
I remember feeling like that before. I figure if I'm having so much trouble then everybody must be as well. I leave a bunch of blanks and don't send it to QA. I don't think they grumble about it because everybody just knows that's a horrible dictator.

SAMPLES - Nature

[ In Reply To ..]
There is 1 ER physician that I cannot even understand his name, patient name, or anything else he says. He does not seem to care if you understand or not. I know there are some MTs who can understand him, as they have done his work for years, just like there are some that I can understand some that most cannot for the same reason. You just do what you can and go on.

So what do you do in that case? - anon

[ In Reply To ..]
Do you send lots of blanks through to the client or do you send to QA and get docked? It was insinuated to me that if there are no samples in the repository, the dictator's reports are not able to be understood. Anybody know?

sounds to me like you have a lazy QC - NJA Queen

[ In Reply To ..]
It is your QC's job to fill that repository and/or send you samples. They talk to the client on a regular basis anyway and should be able to get samples from the client. However, if your QC is on a power trip like mine she can fill in all the blanks sent to the client anyway and can't understand why anyone needs samples in the first place.

My client profile says you can only leave 3 blanks - and then mandatory to send

[ In Reply To ..]
to QA and get docked. I think that is so wrong. They shouldn't be able to do that. Either let us send the blanks or don't dock us.

That is not right, and if I were you I'd call your - Kiki1

[ In Reply To ..]
CCM and tell them so.

How to Access Samples - Nono

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DocQmanage: When you log onto DQM, add "dep" (no quotes) behind your ATP number. That will take you into a DQM area where you can search the MedQuist database by dictator, account, and the area from which you want to draw a sample, e.g., operative report or clinic (numerous specialities). The first time you use this area of DQM with the dep marker, you must have called customer support to allow access. Hasn't your CCM told you about this or is it reseved for certain MT levels?

I would escalate to your CCM and all above her/him - sm

[ In Reply To ..]
stating you have requested these reports for the repository and have received no help from the QC. Keep a record of all emails you send regarding requests to back up your complaint.

re: Anon/samples - bizzybee

[ In Reply To ..]
I sent you an e-mail. Respond if you're interested!

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Aug 26, 2010

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Jan 30, 2010

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Dec 09, 2010

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Jan 14, 2012

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