Dictator improvement program -

It is such a waste and the content angering. Misspelled English words??? Unless it is their versus there, your versus you're, it is due to ASR. Medical words - Again, if it is the right word, ASR program's fault. And yes, we should correct it. Grammar?? Excuse me, I will get dinged for fixing it because the accounts are verbatim. Get into a rhythm????? That is not possible when you have to stop and correct as many times per line as I do to correct the crummy output AND dele ...

Just got an e-mail that there are 5 of us in our BOB who are going to be mentored/coached. The chosen ones will be contacted later. Nice. Now gotta sit here and sweat the phone ringing. ...

Based on what I've been reading on these blogs, I realized how little prepared the grads of the MT program from my college actually were. So I wrote a letter to the assistant director of the program, making suggestions on how they could improve the training they offer; things like exposing students to REAL dictation, rather than just CDs of actors reading scripts; exposure to ESL dictation; including a course in speech recognition editing; including a course in medically-oriented ...

This is what some MTSO's believe quality improvement consists of: "IF EACH AND EVERY ONE OF YOU DOESN'T STRAIGHTEN UP AND STOP MAKING MISTAKES.....(here, insert the Teacher's Voice from Charlie Brown cartoons) - WAH WAH WAH WAAAAAH WAHWAHWAH WHHAAAAAAAAAAAAAAAAAAAAAAAAAAH!" Oh, yeah - and WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH, too. Or this: "YOU IDIOTS! DON'T YOU KNOW THAT WE GET PENALIZED $EVENTY BAJILLION$ OF DOLLAR$ EVERY TIME ONE OF YOU PUTS THE PERIOD OUTSIDE TH ...

I was told at my company that we will need to be lowering the jobs we send out to QA or else there will be "corrective action." I am really not sure how to get around fast speakers, muffled words and patient information that just isn't there. I'm not the type to fill in a blank with anything either. I do have superb skills with researching words and the spelling is good. Can someone recommend ways that have worked for them on lowering QA percentage? ...

Why are we expected to get 99%, but yet ASR never has to improve. How is that fair? ...

OMG, what a waste of time. It is as if they have finally now just discovered what we have have been dealing with all our professional lives (and what they cannot manage to do correctly themselves). did you catch it? duh. ...

and then send us work comprised of reports from a different facility each time you download. All these years and they still can't figure out that quality work comes from knowing your dictators and knowing your facility. One has to wonder about the IQ's of management personnel. ...

I am trying to find the quality improvement course and can't find it in the mmodal intranet site. It says to find POPULAR LINKS portlet then quality improvement but I can't even find the popular links portlet. ARRGGGGHHHH! Anyone that has taken this before, can you please help me? ...

I had posted a message about the quality improvement test we were required to take and someone said they hadn't heard of it. I was wondering if only certain BOBs were required to take this. I was absurd and mainly a course in remedial English. The quality is poor in this BOB because the dictation is horrendous, not because someone doesn't know the difference between their and there. They did not even emphasize getting the medical information correct. So, how many of you have seen t ...

I pass my audits, but I can't seem to pass one of their test modules to get to the passcode. It tells you to pick out 9, I pick out 9 and I still fail. I have no reason why I am failing. I can't even see an X on the righ-hand corner like they seem to think you can. I am ready to tell them to fire me!! ...

over $20 speakers as far as dictation goes? Can the better speakers make the dictation sound a little better (justifying cost of speakers)? I know bad dictation is bad dictation but just wondering. ...

I'd appreciate any advice about this. I normally have scores between 98 and 99, a few weeks I was over 99. Anyway, I have been put on a Performance Improvement Plan and have 1 week to get 99 or over. If I don't, I will be put on a PIP from HR which sounds ominous but I don't know what that means. Please let me know what to expect and if I am danger of being fired. Thanks! ...

Did you all take the QI test? Did you love it? ...

Does anybody know how long a report stays in our specific work pool? I've done a break on a report hoping to get rid of it. But it keeps showing back up. I'm trying to make up some sick time, but I just can't understand this garble and have already spent way too much time trying to decipher it. I've been checking on and off for the last 30 minutes and it keeps showing back up. Help!!!! ...

you wanted to quit mid shift????? Sigh. I had one of those yesterday. Everytime I see his name come up in my cue I cringe!!!! He is horrible. Horrible accent. I did notice though after doing about 3 or 4 of his reports, my ears becames "trained" on him and I get better with him as time went by. But still, he is one that just makes my momentum (sp) drop drastically! Just venting!!! Thanks for letting me share. ...

that he does NOT have to say "next sentence" before every sentence. I'm looking at 16+ minutes of this.....I'm just sayin! ...

What do you do if you are typing on a document for 780 seconds and the dictator at the very end tells you to cancel this and erase everything because she already dictated it? In all my years I was lucky enough not to get this until now. I was thinking about sending it in anyway because I just spent all this time on it!!!! ...

This doctor says "ah" inbetween just about every other word. So I'm spending all my time in the ASR taking out a bunch of "a's"!!! Wouldn't normally ah vent, but I've ah had her a lot ah today! ...

Coumadin 30 mg per day. Now, I want to make sure I'm not dreaming here, but that is completely incorrect, right? Maybe I'm having a brain lapse (been an MT for 20 years) but I want to make sure my thinking is correct that this dosage would probably be lethal? I'm going to leave a blank for the dosage, but I just wanted to double check with my MT friends. I have listened to it many times, and she is positively saying "30 mg per day." TIA!! ...

This is what it sounds like. "His WBC 11.48, and his 12.4 and 37.0 PT/PTT were normal." It seems like "PT/PTT were normal." Should be a sentence on its own, but then I'm not sure what the 12.4 and 37.0 lab values would be for. Grr... Any help would be greatly appreciated! ...

I am just curious as to what speed setting to most of you keep it on when doing ASR? I try to keep mine between 8 and 9 unless it's an extremely slow dictator. I would like to increase my line count, but I'm afraid if I speed it up too much I might miss something. ...

What do you do when you absolutely cannot understand what the dictator is saying and you work at home on your own. Can you call the dictator? Can you request to review the other medical records because chances are, the dictator is saying the same thing that appear on those records? ...

ESL dictator with very thick accent states: ...for antibiotic management. NOT with antibiotic management. Please learn to transcribe correctly. Although it wasn't me who made the mistake, it was all I could do to not put in the QA note: A female is SHE and male is HE and it is vomit not WOMIT, please learn to dictate correctly. I so wish it was okay to put QA notes to the dictators. ...

This ANP who is dictating can't make up her mind what she wants to say and constantly corrects herself and then keeps yawning, but doesn't stop the recording or even stop speaking while she's yawning. It's annoying me PLUS it's making me sleepy now myself. More coffee, please!!!! ...

Hemostasis was maintained with a bipolar and fublar. Dictator spelled FUBLAR, but pronounced as FIBiLAR, or more accurately, FIB-YOU-LAIR. ...

I know this is petty, but for some reason, it grates on my nerves to hear: blah, blah Period space space. Or Colon space space enter. I mean, please, are we considered that incompentent? but on the other end of the spectrum we have those that don't say any punctuation, which is absolutely fine, but a pause would be nice. It's not necessary to dictate a whole report in one breath. ...

on the phone to correct their grammer? I have this one who always says "chynosis" for cyanosis and "catheterism" for catheterization. It was funny at first, but now very irritating! Thanks for the vent. ...

What is the rule on filling in mg or mcg, etc., if the dictator just says "Lasix 20." (if the account is not verbatim, should this always be filled in by the transcriptionist?) Thanks! ...

Dictator improvement program - - dnr

I wish they would tell them to use the pause button - fed up

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