A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Access to old reports - Cautious

Posted: Mar 05, 2010

I got an email yesterday stating that we would have access to old reports the way that QA does so we can look back to a specific patient's history to find something that might help us fill in blanks. This is supposed to be in effect today.

So I followed the instructions I got in the email, but I just can't figure out what it means. I seems like it is just to print out instructions on how to do this, but I can't seem to find where we actually pull this information. Anyone know?

old reports - mt

[ In Reply To ..]
don't hold your breath

Why bother with that - Anon

[ In Reply To ..]
I have absolutely NO INTENTION of wasting my time searchig for old reports. First you have to find them, and then read them to find a missing piece of info. We are notpaid for that wasted time - only for the lines we transcribe.

Just one more way to cut our income.

You make me feel hopeless for this career. Having access to old - reports is a great advantage. nm

[ In Reply To ..]
nm

Great advantage to them, but for us it's just time consuming - C

[ In Reply To ..]
and takes away from ourpaycheck.

why bother with that - mrs.krabs

[ In Reply To ..]
That is one of the reasons I quit. We were being cheated left and right on the time we spent reading e-mails, client profiles, the BOS, everything! Why should I read company e-mail on MY TIME so that I could spend my work hours transcribing? I wasn't a salaried employee. I practically cost them nothing. I didn't get benefits. I got a cheap computer to use, but I was strapped paying the internet bill. To me, it means we were being taken advantage of. I was a loyal, dependable, conscientious, and experienced employee who quietly did my work without fuss, hardly ever bothered my supervisors until all these audits started which didn't amount to a hill of beans. You'd think that with my experience QA/ME would hear something I couldn't? QA left a lot of my blanks unanswered also. I just got totally frustrated with all of MQ's garbage. I have always been reading my e-mail sporadically because if they said to do something like load antivirus crap or do a tutorial, I'd wait a little while until they got all the kinks out. Why can't THEY do anything the "first time right?" How dare they ask that of their transcriptionists! The nerve of them. I quit just before this FTR was introduced. This definitely would have had me spitting nails. I do honestly believe this is constructive termination. CBay IS pushing the Americans out of the business and they're in bed with AHDI, and we'll get no support from them to keep the jobs in the U.S.

I will use any tool I can - Just passing through

[ In Reply To ..]
so I don't have to spend time researching the next time or leave blanks again for the same dictator who rushes through PE at warp speed. It is especially useful with operative reports I am unfamiliar with. I used this feature when we had access to it in the past and cut my QA submissions by more then half...more than made up for the time initially spent to get the information.

Thanks for saying it. - C

[ In Reply To ..]
I feel this way also. I resent not being compensated for my time.

Wrong place - C

[ In Reply To ..]
This was supposed to go under Why Bother With That?

The email said to go to MQ Central, but - maneuvering thru that mess

[ In Reply To ..]
is crazy the way it is set up. I could not even find the link on MQ Central to even look at the instructions. You got farther than I did.

maneuvering thru that mess MQ Central - mrs.krabs

[ In Reply To ..]
But did you see the office people acting out a skit in a home video on our dime? That's what is so important to them. Not us peons who support their jobs.

Not 100% sure, but I was told... - sm

[ In Reply To ..]
I was told that we can only look up reports from the dictator that we are on at the time... Lets say you are typing for a Dr. Doctor, then we can only look up Dr. Doctor's reports.

It does not look up per patient name.

I could be wrong, as this place usual gives FIRST TIME WRONG information.

Where the heck is the DQM main menu? - MT

[ In Reply To ..]
It says to go to the DQM main menu? Where is that? Is that the thing you get when you hit F5 or F9? They give very clear intsructions after you get to the menu, but why can't they just say step-by-step get there in the first place??

I agree - where is the DQM main menu? NM - anon

[ In Reply To ..]
X

Oh, I'm so glad it's not just me puzzled by this! LOL nm - Angelina

[ In Reply To ..]
nm

Not just you! - MT

[ In Reply To ..]
I tried hitting F9, that brings up the links on the left that you can choose from. Don't know if this is the menu, there is no "search" option on my screen. Anyone else?

I get the same as you but I'm sure you guessed that. LOL - Angelina

[ In Reply To ..]
I thought this option would have a chance at least of helping us figure things out to leave less blanks (I know, just call me Pollyanna), but I've pretty much given up on any of these changes making sense, much less helping us MTs.

dqm - MT

[ In Reply To ..]
www.speechmachines.org

I do not see any way to search for anything - anon

[ In Reply To ..]
The menu I see on the left says client profile search, my timesheets, my profile, statistics, etc. How do you search for a dictator or a patient??? or even a backlog?

DQM main menu, ha ha - different every time i pull it up

[ In Reply To ..]
Sometimes I F5 or F9 and get the profile right away, other times I have to go thru a bunch of "shortcuts" lol to get to the profile, and then the Repository is not there. I was a CTL and from contact with the people in my BOB everybody's capability to access this was different, who knows why, people contacting Support with no permanent solution.

Directions on how to access old reports - how I do it

[ In Reply To ..]
Go to the backlog in DQM. Instead of hitting "status," hit "search."

To search by dictator, enter in:

Search type: Dictator
Dictator: Plus Date Range
Date type: Delivered
Client Facility Name: (name of the facility you work for)
Dictator name: (last name of dictator)
Date delivered: This month
(or last month, doesn't matter)

press the "search" button. Reports will come up, click on one

To search by patient:
Search type: Subject
Subject: Name
Subject Last name: (patient's last name)
Subject first name: (patient's first name)

How do you go to the Backlog ???NM - anon

[ In Reply To ..]
x

Can you access the backlog? - how I do it

[ In Reply To ..]
If you can't see the backlog, contact your supervisor or call tech. After you can see the backlog, to the left under "status" that you click to see the backlog is "search" and that is where you find old reports.

That's how mine is set up anyhow.

I don't know - anon

[ In Reply To ..]
I have no idea how to see the backlog or where it is. Can somebody please explain?

Help - how I do it

[ In Reply To ..]
to log into DQM backlog you put in your user name (6 digits or add one or two zeros to make 6 digits) and the word dep.

ex: 006482dep
ex: 342564dep

put in your password

put in your company number

That should give you the backlog.

If you get nothing, no access, does not recognize, call tech. They might tell you to contact your supervisor or they might fix it for you, give you a new password, and have it ready to go in 30 seconds.

I'd call tech first if I were you if the above doesn't work before going to CCM as that takes longer.

Accessing old reports - Dixie

[ In Reply To ..]
DocQM is cumbersome and time consuming for this purpose. (In the past, have worked on 2 other systems for other previous companies, and accessing old reports--patients and by dictators-- took only 1 keystroke to see the list, then highlighting the appropriate report, and then clicking on it---that's all--easy as pie. It is just ridiculous to expect MTs to monkey around with DocQmanage to see past reports. Access to past reports is a big help, and with some of the garbage dictators MQ has to offer, this process should be made simpler.

I agree, should be fast - movingon

[ In Reply To ..]
Any tool they give us needs to be quick to be of any help. We don't have enough time to maneuver through anything, the way our production has already been hurt by so many "improvements." If we were on salary, fine. They need somebody who is actually on production pay to help them come up with these "great" tools.

Not everyone has access to the backlog now - CyberlandMT

[ In Reply To ..]
Mine has been MIA since the conversion into one division per region, i.e., south, north, etc. I did contact my CCM and got a nice little reply from the person above her that said they didn't know if we were ever going to get that feature back or not, but for now it was a no. But of course that was last week! And we all know there are constant changes in this place and nothing is ever on sync. Maddening!

Says you cannot do it unless you are working - and then only

[ In Reply To ..]
on the account you are working on.

Please read the whole email.

Similar Messages:

Mar 15, 2010

Ready to throw in the towel. My line count is next to nil because I have spent an hour trying to figure out how to access old reports. I can go into QA no problem, but want to find certain dictator reports. WHATEVER! Man this job sucks and I do not even get paid for trying to do right and care about my reports. ...

Jun 13, 2012

Hi all. I was just wondering what other MTs prefer...little short reports or very long reports? Do too many of either affect your line count (and therefore your pay)? I definitely prefer very long reports! ...

Jul 15, 2013

Am i the only one that just hates the long ones? And by long I mean anything over like 4 minutes. I love progress and ER notes! ...

Nov 03, 2010

How can I access the repository? ...

Dec 09, 2010

DocQmanage: When you log onto DQM, add "dep" (no quotes) behind your ATP number. That will take you into a DQM area where you can search the MedQuist database by dictator, account, and the area from which you want to draw a sample, e.g., operative report or clinic (numerous specialities). The first time you use this area of DQM with the dep marker, you must have called customer support to allow access. Hasn't your CCM told you about this or is it reseved for certain MT levels? In reply to ...

Jan 15, 2011

Did I miss the email on how to get into UltiPro? Does anyone know how I get in there, like what we use for company ID, employee password, etc. ...

Oct 12, 2011

Questions - How to access UltiPro (or is it Ulitpro ) ????? Does anyone know if we are "required" to use the new computers we are getting soon if we have our own private one and are fine with it ? TIA ! ...

May 06, 2012

I'm typing an op report for a shoulder mass excision, and I'm not sure which word the doc is saying... The planned oblique skin incision along the longitudinal axis (or access?) of the mass was sterilely infiltrated with 1% Carbocaine solution and the skin incision made. I'm assuming axis, but not 100% confident. Thanks! ...

Mar 23, 2014

thanks! ...

May 07, 2014

anybody else having trouble accessing Fiesa? Just need to check account specifics and those little blue dots just keep circling the 100%!! :) same thing happened last night. Thanks ...

Jul 13, 2010

I am trying to use pc to record dictations over the phone line. I can connect to the dial-in system, but do not know what to use to type in my user ID and to sign off on each report as they are finished recording. ...

Dec 06, 2010

All I get when I try is the message..."internet eplorer cannot display the webpage." It is not my computer as I tried this on both the MQ Computer and my laptop. ...

Feb 16, 2011

x ...

Apr 27, 2011

"The resected surfaces are coapted, and 0 degree mechanical axis has been achieved." This is a knee replacement, and he says this twice. Do you think he is saying axis or access? thanks! ...

May 08, 2012

When a doctor uses markers at the beginning of each patient's dication in a recording, how can I access those in Express Scribe when listening to it? I have e-mailed the company twice, and the first reply was totally unrelated to my question. There was no reply to the second query. I am currently using the free dl version of ExpressScribe but would glady upgrade to the $30 version if I was sure I could access the markers. Thanks for any help! ...

Oct 10, 2012

I cannot work for TTD, no access to the account now. Is anyone else locked out? no answer to my e-mails, so frustrating. ...

Oct 16, 2012

Can someone direct me to the thread talking about Turnaround Time Transcription and the discussion about their having access to your computer without your permission. I am trying to determine if this is true or not. Someone had posted that they need your permission first before they could access your computer which I am hoping is true. Does anyone else have a fear of their privacy being invaded as a home-based MT? Has anyone actually had a bad experience in that regard? & ...

Oct 31, 2012

getting invalid user name and/or password, anyone else with this issue? ...

Oct 29, 2012

Anyone else unable to access our work email? ...

Apr 28, 2014

I'm wondering how many MTs out there have access to patient charts. As of now, I do and it's very helpful in looking up vitals, lab values, and doctors' names that the dictator invariably mumbles. The company I work for will soon remove that access to MTs, and I'm wondering if this is a new HIPAA requirement or if we are moving to a platform that simply does not support it. They are saying that it is because of HIPAA, but I think it's ridiculous to take ...

Dec 03, 2014

nm ...

Dec 26, 2010

Is this more than just the standard ASR pay cut? Please tell me no. It's CHRISTMAS! ...

Apr 07, 2012

I was wondering for any of you MTs who transcribe on your laptop on vacation, can you give me advice on how to get secure internet access and/or companies who provide this. I'm not super tech savy and do not feel comfortable using free WiFi at hotels or other places. I currently use Comcast for internet and do not know if they have anything for laptops. ...

Nov 05, 2012

have a computer DEDICATED for work ONLY - we do weekly inspections of your computer for trojans/malware/sharing violations Personally, the ONLY time I have major issues was when COMPANIES remoted into and tampered with my settings!! They are not nearly as capable as they lead you to believe and end up messing things up until nothing works and they tell you YOU DID IT!! Not to mention, if ANYONE accesses my puter they can find account specs, etc...the reason we have them passcoded..s ...

Aug 11, 2013

According to their job posting, you would not be able to access the internet while connected to the VPN. I was wondering if this would affect ALL computers using the same internet connection. For example, my son connects to the internet on his laptop in my home via wireless connection. If I were logged onto the VPN, would he also be blocked from accessing the internet? Would really appreciate any info from anyone working for Phoenix or with a similar VPN setup. Than ...

Aug 01, 2014

I'm supposed to be working right now and when I tried to log in to Fluency it said my password expired and to go to Fluency Manager to change it. The only way I have ever logged into Fluency Manager is when I'm already logged in to Fluency, I have no link or shortcut, please help!!! Before I get killed for not working. Thanks!!! ...

Jun 02, 2015

Knee arthroplasty surgery: Doc says, "A rongeur was used to clean out the tochlear notch. This was followed an an s/l<All, ahl, ohl, oll> to gain access to the intramedullary cavity. ...

Jun 13, 2012

x ...

Oct 23, 2012

about never making what we made and never getting a pay raise. ...

Dec 21, 2012

Have received info on training, which instructs to not complete until you have created a password and have access to Webclock. Prior email message said that info should have gone out yesterday. I have not received anything. I notified NTS payroll this morning by email (as instructed) that I did not receive password/access information and have not heard back from them. Just wondered if a lot of MTs have not heard yet or if I am the only one. ...