A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Anybody use Vonage with a C-phone? I just started - LaLaMt


Posted: Aug 30, 2011

a job that requires the use of a C-phone.  So consequently I forward my vonage phone calls to my cell while I'm working.  However, not every phone call gets forwarded!  Has anyone else noticed this problem?  It's driving me nuts.  Plus I've noticed after a certain period of time, my line will just automatically disconnect causing me to have to dial back into the system.  I wonder if there is something up with Vonage where they regulate time spent on their phone line in an effort to get you to pay more for the "business" line?

I vaguely remember using them - Snow Bunny

[ In Reply To ..]
I think their system has a way of detecting the type of connection you have with a C-phone. IOW, it "knows" that you're not connecting to another phone line.

I remember there was at least one company out there which clearly stated that medical transcription was either excluded or you had to sign up at the business rate.

Vonage - with a C-phone

[ In Reply To ..]
Years ago, I used Vonage with a C-phone and like clockwork, every 4 hours, you will be disconnected (very frustrating when in the middle of a report). I had 2 Vonage phone lines---one for personal and one for work. When they saw how many minutes I was using on my work line, they upped it to "business" price (just over $60/month--about 3 years ago.) Also had the problem of no dial tone occasionally. The Vonage rep said it had something to do with my Internet connection (but have had no further problems since dropping Vonage and getting Cox phone service). Vonage said to unplug the Vonage box and my phone and just wait a few seconds and this would fix the problem---which it did but it was still a major inconvenience as it was unpredictable.


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