A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Can someone tell my why companies do this? - sm

Posted: Sep 30, 2010

So, I see it all of the time, people on here complaining about no work, yet the company they are complaining about is HIRING. My job recently did this as well. I am day after day running out of work, but yet I see an ad that they are hiring! I e-mailed the owner and asked about it and she didn't reply. I UNDERSTAND that they are hiring for a different account, BUT, since it's all transcribing, why not just move some people around and give those extra accounts to your loyal employees that are sitting here day after day waiting for work? Makes no sense to me, to train new people to do what we are WAITING to do for you. Anyone have any rationale for this? I am thinking of just applying for the job on the board with my company and at present employment, just have I already work there...........wonder if that will work, lol.

yes indeedy - sm

[ In Reply To ..]
My team has been required to work overtime for weeks now, and then I come here and see MTs for the same company are getting NJA.
I'm sooo happy I get to work overtime, but really: Why aren't things being coordinated?

They contract with current and oncoming clients turnaround - Anon.

[ In Reply To ..]
times they have to meet. If they don't have enough MTs ready and waiting to service a new account, there's a high risk they'll lose the account--after investing a great deal of money in acquiring it and the new, no longer needed employees.

He or she who has the gold makes the rules - Kathleen Williams

[ In Reply To ..]
You're right, it does not make sense any way one looks at it.

However, keep in mind that management has the right to manage as they see fit. Unfortunately, that also gives them the right to mismanage everything. They usually pay for the mismanagement by losing accounts, losing good transcriptionists, losing their reputation, etc.

Companies - n/a

[ In Reply To ..]
Maybe they pay less to see how low someone will sign on for!!!

Can you share... - Tiredofrunningoutofwork

[ In Reply To ..]
Which company this is so I don't apply there? I am constantly running out of work at my current company and looking for another employer who has steady work. I just want to work when I am scheduled to work and also get extremely frustrated when I get emails all day long with the title "noobie alert" asking for help on my account and having them steal my work when there wasn't enough in the first place! I know it isn't their fault, but I don't get why management does this either.

Should be illegal, IMHO - MT

[ In Reply To ..]
I specifically told a recruiter recently that I was looking for a new position with a company that had plenty of work on third shift because my current company was always running out of work. She assured me that her company was desperately seeking 3rd shift workers and had plenty of work for me. So, like the fool that I am, I believed her and signed on. Don't you know, it's the same story at the new job. It isn't a new situation, either. So, the recruiter was either flat out lying to me or she was simply ignorant to the reality. I'll bet she gets a commission and she was saying whatever she needed to say to hook me.

Then, I find out that I'm expected to log out when work is not available, check in frequently during my shift without claiming those hours as being worked, and then continue to watch for emails 24/7 so that I can "make up" lost time!!!

What a crock of bologna!!

I think there should be a law against this thing. Well, I know there is a law against them requiring me to be in constant wait for work without being paid for my time, but if I turn them in, who wins?

Yea I got fired from a company...... - sm

[ In Reply To ..]
Because I was told the same......."Log in, check for work, clock in, do the work, when no work clock out, then wait for work, log back in, clock back in, etc." Well, I was waiting for work and hadn't clocked out and got a not so friendly IM from my manager telling me to clock out, there was no work. Soooooo, I took the rest of the evening off. The next day, I was told that THREE, reports had come through that I didn't type. Okay, so I'm not sure what time these three came in, but more than likely not all at one time. So, I was supposed to sit at the computer WITHOUT PAY to wait to get paid for THREE little reports? I mean, technically speaking that probably wouldn't have been even 25 cents an hour for my time and certainly not minimum wage!

Well, I got fired, when I told them that I REFUSE to sit and wait for work without being paid. If I am home, available and at my computer, I am GOING to be paid for it. I actually went to my labor board to clarify it and they said I could file a complaint and they were wrong, but it was just my part-time job, not the full-time one, so I just let it go, didn't feel like the hassle. Maybe we should all start the "hassle" and turning these companies in for this. They are basically stealing from the MTs when they do this.

Could you email me.. - sm

[ In Reply To ..]
with the name of that company? Just curious.

It was Focus who did that...... - sm

[ In Reply To ..]
I didn't even care to work for them anyways, just wanted extra income and apparently there was none there, lol.

waitng for work without paywebmedx - anon

[ In Reply To ..]
I have a friend who was hired for the 3rd shift for Webmedx (before they lost accounts) and they told her they were desperate for this shift. She was not used to being up all night but needed the position. (do you know what staying up all night does to your circadian rhythm?).

Well it was the same story, she would run out of work at 2 or 3 in the morning and was told she should clock out and recheck every 10 minutes for work! And this in the middle of the night, not other things she could do in her home without waking everyone. Then she often still failed to get in her hours and was expected to work late afternoon/evening to make up those lost hours! She was like a zombie trying to please them and quit within the month.

Yea I lost a job over that too - SM

[ In Reply To ..]
We were required to constantly clock in and out, in and out, in and out because we had to work 38 hours a week and the required line count. After this caused me to "be available" 16 hours a day, I told my AM and regional manager that I wanted to bring in a third party on this. I was not actually making up "missed time." I was available for my shift. I had flexed nights and weekends long enough. Come to find out, in my state this is illegal. Once they knew that I knew this, I was laid off.

Clocking out - Been around awhile

[ In Reply To ..]
They want you to clock out so it does not show up if they get audited. They have to pay overtime. They should pay standby time. I think we IC's should bill them for standby time. You are not even being paid to clock in and out. That is slavery. I had to do that once, and at the end of my shift I got a 1 hour ESL dictation that went like this "no wait, go back, erase that, um um um um um um um um, okay, no.. shuffle, shuffle through somebody else's report and then they read it verbatim." Good gravy what is it coming to.

Clocking in and out and no OT pay - THEY BREAK ALL THE RULES

[ In Reply To ..]
But they want you to follow their rules to a tee !!!!!

I hope some companies will read this input. When you continuously asked someone to clock in and out during their shift so you do not have to pay them, that is like asking a salesperson in a shoe store to clock out if there are no customers in the store.

And please, please, please, stop asking us to work overtime if you are not willing to pay for it. If we are constantly available during our shift, this is not "flex time," it is overtime. We already do enough for free.

Absolutely agree requiring you to sit at an empty queue is unacceptable. Good for you - Fellow Traveller

[ In Reply To ..]
for taking a stand. It was probably just an unreasonable account manager pushing at you, but this exploitation would stop if others did not allow it.

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