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It is not just transcription - Other places do it too

Posted: Jan 13th, 2023 - 6:13 pm In Reply to: Why do companies overhire - It is a way to make more money

My last job before I retired was in HIM. The staff we had didn't have enough work to keep busy all day but they hired additional staff and then had to lay off 3 people. In my situation, it was a lack of managerial skill and not being able to assess workload and staffing needs. At your place, maybe someone resigned or they are gearing up for a new account. I don't know if that was a rhetorical question, but if you really want an answer, you probably need to ask your manager.

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