foot pedal problems - MT life

I've been having problems with my Infinity USB foot pedal.  As I play files in Express Scribe, when I lift my foot off the pedal the audio continues on for a couple of seconds.  Then I have to back it up, and sometimes when I push the pedal it won't go again.  I have to push it several times to get it to go.  Also, sometimes when I try to rewind it will get "stuck" and rewind quite a ways back before I can get it to stop.   All of this is very annoying and it's hurting my production.  

I opened the foot pedal and blew out all the dust and dog hair.  That didn't solve the problem so I bought a new foot pedal.  Same issues with the new pedal.  I called them and they said to try updating my Express Scribe.  So I did that as well.  Still not fixed!  

This is getting very frustrating, not to mention expensive.  Does anyone have any other solutions?  I'm running out of ideas and sanity.

Thanks!!

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• foot pedal problems - MT life (Views: 248, 2021-11-01, 4:31 pm)
  • I've seen this quite a bit with Express Scribe. My pedal is also - getting old, I dont think it makes contact SM (Views: 131, 2021-11-01, 7:37 pm)
    • I did open it up - MT life (Views: 204, 2021-11-01, 8:10 pm)
    • Possible Setup Fix - anon (Views: 119, 2021-11-03, 6:31 pm)
      • tried that too - MT life (Views: 75, 2021-11-04, 9:26 pm)
  • Try plugging your foot pedal into a different USB port. - NM (Views: 114, 2021-11-01, 8:34 pm)
    • Yep, did that too - MT life (Views: 93, 2021-11-01, 8:53 pm)
  • I had that same problem. Took the foot pedal apart, - cleaned it. Did not help. I ended (Views: 136, 2021-11-02, 4:33 am)

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