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foot pedal problems - MT life

Posted: Nov 1st, 2021 - 4:31 pm

I've been having problems with my Infinity USB foot pedal.  As I play files in Express Scribe, when I lift my foot off the pedal the audio continues on for a couple of seconds.  Then I have to back it up, and sometimes when I push the pedal it won't go again.  I have to push it several times to get it to go.  Also, sometimes when I try to rewind it will get "stuck" and rewind quite a ways back before I can get it to stop.   All of this is very annoying and it's hurting my production.  

I opened the foot pedal and blew out all the dust and dog hair.  That didn't solve the problem so I bought a new foot pedal.  Same issues with the new pedal.  I called them and they said to try updating my Express Scribe.  So I did that as well.  Still not fixed!  

This is getting very frustrating, not to mention expensive.  Does anyone have any other solutions?  I'm running out of ideas and sanity.



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