Try toggling from inside your report to your browser, open a favorite, - sm

then toggling back to the report and the sound should be there.  Unfortunately, my VDI will only toggle back from the browser, not to it, so that's kind of a pain.  I just click on the Chrome icon in my taskbar and it goes; I dont' have to go back to my local desktop.  I don't know why it only works if I open a favorite, but either way, it's nonsense.  

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