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That's not a sign of crashing... unless you see it a lot. - sm

Posted: Jan 4th, 2019 - 5:32 pm In Reply to: I have a brand new HP laptop, but the situation in the link sounds similar. - SM

InsydeH20 is a way to edit your BIOS settings. It was probably a blue and gray screen, not the normal Windows screen...

It wouldn't hurt to call HP and ask them about it if it shows up repeatedly. But it likely showed up after a reboot. Try rebooting and see if you see it again. If you go straight to Windows, I wouldn't worry about it.


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