That's not a sign of crashing... unless you see it a lot. - sm

Posted: Jan 4th, 2019 - 5:32 pm In Reply to: I have a brand new HP laptop, but the situation in the link sounds similar. - SM

InsydeH20 is a way to edit your BIOS settings. It was probably a blue and gray screen, not the normal Windows screen...

It wouldn't hurt to call HP and ask them about it if it shows up repeatedly. But it likely showed up after a reboot. Try rebooting and see if you see it again. If you go straight to Windows, I wouldn't worry about it.

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InsydeH20 Setup Utility was open on my computer and I did not do this, was Nuance on my computer or - See msg. (Views: 695, 2019-01-04, 1:02 pm)
- Was your computer completely off? Or did you open - your programs? SM (Views: 368, 2019-01-04, 1:38 pm)
  - My computer was only on sleep mode, not completely off. - SM (Views: 364, 2019-01-04, 2:37 pm)
- Google it, and you'll see a bunch of info on this with - no mention of Nuance, so not sure on that one (Views: 385, 2019-01-04, 2:14 pm)
  - Yeah, I do realize that this may have absolutely nothing to do with Nuance... - SM (Views: 422, 2019-01-04, 2:47 pm)
- Sounds like you have an Acer laptop... - Still condescending? sm (Views: 620, 2019-01-04, 2:18 pm)
  - I have a brand new HP laptop, but the situation in the link sounds similar. - SM (Views: 486, 2019-01-04, 2:42 pm)
    - That's not a sign of crashing... unless you see it a lot. - sm