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I have a question for CrankyOldBroad regarding BeyondTXT - worried about VR

Posted: Feb 21, 2010

I worked on DEP before too and heard that we will be switching to voice recognition before the end of the year also. My question is regarding the headings and how they rearrange things on the back end so that we don't have to worry about formatting. When I worked on DEP, it more or less did that also. Our headings were already preinserted and we didn't have to edit them or type verbatim with the headings. They did the same thing for the canned sections of the reports, like OPs, when the dictator would say use my standard report or use my template...something on that order. We would have to fill in right, left; he, she, etc. We didn't have to edit a lot, but we had to read the whole report 100% to carefully hear for any discrepancies or errors or add anything in they wanted in the report.

When we heard about that we thought it would be really cool and save us a lot of time and energy, but then after we started doing it we found out that we weren't getting paid for any of the text that we did not have to edit. It was bad enough editing at 0.035 cpl, but then to find out that we were only paid for possibly 10 or 12 lines out of a 60-line canned OP report was sickening. Needless to say, I left that company in hurry. But now I'm hearing almost the same thing about BeyondTXT. Are we paid for EVERYTHING in that report, headings and canned, or just the text we actually have to fix?

excellent question; I await answer too. - no message.

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x

Actually, I don't know the answer to that. - CrankyOldBroadOnTheBeach

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The accounts that I worked on DEP were all over the place as far as headings; different dictators used different versions of headings, and very little of it was pre-templated, so I just started copying and pasting from Word documents that I had created with samples of their preferences. And they didn't have the back end sufficiently rigged that we could rely on that; we did have to remember who wanted their text to start where.

Now... As far as whether Transcend pays for what you describe... again, my accounts have not yet gone to speech wreck, so I honestly do not know about that.

I DO know, however, that with the few "canned" reports we do have on my main account (cataract surgeries being the biggie), we DO get paid for EVERY CHARACTER that uploads from our computer, regardless of whether we were the one that typed it or not. I scored 4 of those in a row the other day, and they're practically freebies, with just the left or right eye and the number of diopters for the lens.

And... despite the horror stories I heard to the contrary before I switched platforms, we DO get paid for demographics. I really, really got spanked here on the board some time back for insisting that I WAS being paid for demographics by Transcend. People kept insisting I was mistaken. But I actually took the time, once or twice, to not only copy and paste the text of several reports into Word and count them there (number of characters including spaces, divided by 65) I also laboriously counted the number of characters in all of the user-editable fields in the demographic screen. When I added those numbers together, it actually came to within a tenth of a line of what the software counted for me (which is the actual number I get paid for).

I have NOT seen my line counts drop AT ALL in BeyondTXT; if anything, my average daily production has gone up a bit, probably because of the bits that are easier to do on this platform (and thus less time-consuming).

For a definitive answer, I will send an e-mail to a couple of my "suit" contacts and ask them to weigh in on your original question. But in one of the conference calls I attended a few months back, one of the "suits" (don't remember which one) said they do pay for spaces, they do pay for demographics, they constantly do internal audits to make sure everything is working right and people are getting paid what they're supposed to be paid, and because they are one of the largest companies, they are frequently audited by external entities as well. (What external entities those might be, I did not ask, and do not know.)

And, thus far, every single thing I've been told by a "suit" has been good as gold. I have yet to catch any one of them in a lie or a misrepresentation. As always, this is my personal experience alone, and others' mileage may vary.

You're paid for everything in the report, inserts and all. - Another BeyondText MLS who loves her job.

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Yes, there are those that are very happy at Transcend!

Thanks for your reply... now I don't have to bother "the suits" - CrankyOldBroadOnTheBeach

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I think you and I just be on the endangered species list....... :)

well I hope to join you!! - sm

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I'd love to lose my apprehension about what the future brings, as far as my job goes. We need you positive posters!

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