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Missing emails - sm


Posted: Dec 14, 2014

Has anybody ever had problems with emails disappearing? I had emailed a time off request as I had changed accounts/supervisors and could not do it in webclock. My emails are MIA and I sent several about the day I needed. 

Missing emails - hj

[ In Reply To ..]
I've had emails go missing before, as well as multiple issues with leave requests in Webclock (being approved multiple times for the same request and having those hours deducted from my PTO, taking weeks to get my PTO balance to reflect correctly). My TSM blamed the missing emails on me just not sending them, and also blamed me for making multiple requests in Webclock for the same day, which makes no sense. Good luck, when I put in a ticket to IT to have them check into it, I was told I just didn't send the email properly and was directed to the email tutorial in Enrich, after I had been at Nuance for 2 years...


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