Lines per hour and crappy platform. sm - cat

I just want to know how to keep lines per hour up if they can't even fix flaws in their software.  This is like expecting a car mechanic to fix a car without the proper tools, like a surgeon without his instruments, like a pianist without a piano, like a photographer without film, like a painter without paint, like a gas station attendant without a pump, like a seamstress without a needle, like a mailman without mail, like a skydiver without a parachute, like a fisherman without a rod, like a farmer without seeds, like a sailor without a ship, like a weightlifter without weights, like a lab tech without a syringe..

Okay i'm losing it. this place is driving me crazy, and i don't know if I can take it anymore.