A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Now how do you get in the new backlog from DQManage - not working for me

Posted: Feb 01, 2010

I tried that 112350 number and then I tried that 57539 number. It was 57545. Not working. So, I am not able to get into the log and find out what reports we have anymore?

Called support and even they cannot figure it out. - not working for me.

[ In Reply To ..]
I am screwed. I am not in the system for backlog and have to let supervisor know. Support could not help.

had similar problems - sm

[ In Reply To ..]
after an area merger and support told me the same thing. CCM said I was authorized to view the backlog already. It turns out I was using the wrong company ID (old #)to log into it.

backlog - sm

[ In Reply To ..]
Use the same info you use for DQS except add "dep" to the end of your 6-digit user ID. If you don't have 6 digits in ID, then also add 00 in front to make it 6 digits and then "dep" at the end. Good luck.

Thanks, but even support tried and it does not work. - not working.

[ In Reply To ..]
I was told I was not in system and supervisor has to place my number in the backlog.

When we had our region merger - It took at least a week

[ In Reply To ..]
before we could get the backlog again. They have to transfer it & it takes some time. Keep trying this week, it'll eventually work! Good luck with your region merger. Mine Sucks! NJA World!

Thanks! Preparred mentally for NJA! - NJA started about 3 weeks before merger.

[ In Reply To ..]
I have a feeling we will be loosing the biggest account MQ has to EPIC. If that is the case, MT job layoffs will be happening.

Similar Messages:

Oct 28, 2009

Okay now I'm starting to get paranoid. Yesterday it was DQS, today I can't access DocQManage. Are they trying to tell me something? ...

Aug 03, 2010

old computer fried, got new computer and setup everything. Now I can't remember to cilck on DQS or DQmanage to work. My brain is fried too! LOL. Which do we work in? ...

Oct 31, 2010

DocQManage is doing all kinds of weird things when you go into it since the update. ...

Feb 08, 2012

x ...

Mar 12, 2010

I cannot for the life of me figure out how to get to the DQManage page where I can access dr information and backlog of reports.I can get to the L hand list for looking up reports by number for up to 2 months, it is there when I check my line count. But there is nothing there about searching for anything else other than a search for 2 months of reports I have transcribed. MQ sends out an email with instructions but the instructions are for after you get into the correct section of DQ ...

May 10, 2012

nm ...

Jan 04, 2010

Has anybody found out how to view the backlog in the new region? My CCM isn't back from PTO yet, so I can't ask her. TIA ...

Feb 01, 2010

Has anybody else gotten NJAs but backlog shows a lot of jobs? This has been happening quite often lately to me. I'm tier III, so this difference isn't from jobs out of my tier level. I'm really beginning to have doubts about the accuracy of the backlog. ...

Aug 24, 2010

nm ...

Sep 21, 2013

We've been having late work for 4 days out of every week for awhile now with our TSM calling for OT constantly. The funny thing is, all the accounts that I'm familiar with that are late are ones that do not send overseas (as an MME, I know because I QA the ILPs). Do you think that these hospitals refuse to send overseas and that MModal is going to say that the work was late because of lack of qualified US MTs, and that they should consider sending offshore? ...

Sep 08, 2014

Is anyone getting the backlog? I got into it earlier today, but now it says "account inactive"... ...

Jan 07, 2010

If so, how the heck do you access it? I have tried every combination of password/region # until my fingers are blue. TIA ...

Jan 29, 2010

Isn't it "strange" how it goes from NJA to "critical backlog" in nothing flat? SA5 here... Must be the weekend. Here's a laugh for you though: ASR report (of course) - social history: "he lives with his wife who is alive"... Good thing huh! LOL! ...

Jan 30, 2010

Was the company # changed for looking up the backlog when the north area combined? I haven't been able to access it since. If so, does anybody have the new # to input? CCM still hasn't gotten back to me yet and I want to check the backlog. ...

Jan 31, 2010

Sometimes it tells me NJA, then cesspool, then primaries. When I look at the backlog, there seems to be my work in my primaries, late work even, so why am I getting NJA and why am I getting jobs from accounts I never work on? ...

Feb 08, 2010

It is FINALLY working! ...

May 31, 2010

Can anybody tell me how the backlog looks now? I got locked out and need reset, however, CCM is on vacation and haven't been able to get in contact with the fill-in CCM to fix it. Thanks ...

May 10, 2011

Has anyone else noticed that the backlogs are not updating? Also, I haven't heard from my CCM in a few days now. Im in the North region. ...

Mar 09, 2012

Check e-mail. Impossible-to-reach line count incentive offered March 9-12. Why is the backlog so high? What's going on, anyone know? ...

Feb 04, 2013

where it lists "totals" at the bottom for each facility, does anyone know how often that updates? I cannot be totals for a day or a shift. Does anyone know if it is totals for an hour? ...

Oct 24, 2013

someone posted below we can look at the backlog ourselves. Can someone tell me how? I am not an MME or QA. Thanks! ...

Dec 02, 2013

When I check it, I see some institutions with multiple jobs days past due, not being assigned. Do you suppose these are places that have failed to pay MM's bill or been fired by MM? Does anyone have any idea about this? West region. ...

Jul 11, 2014

Can anyone explain what good backlog reports are or what purpose they serve. Its not like we can pick the hospitals that have the most reports, or we can work overtime to clear out the accounts, or we can jump on the system to clear something out if it is not our appointed work schedule. What good are they? New TSM is constantly sending these meaningless reports out, that I can't understand because of all the abbreviations, and they are just taking time away from my typing ...

Sep 15, 2014

How do we get into check the backlog? Mine is saying account inactive. I saw a message below about it, but didn't understand the reply. ...

Dec 12, 2014

We used to be able to check the work backlog on fluency, but I cannot log into it anymore. Did they disable that? ...

Dec 17, 2014

I don't know if a lot of MTs' 2-week notices are up this week or doctors are getting all their work in because of JCAHO inspections or a combination of both, but in looking at the full backlog (yes, I have access that I requested as an MME years ago), there are nearly 50,000 jobs in the system when typically it's around 16K to 20K. No wonder they're freaking out. ...

Jan 05, 2010

Has anyone in the "new" North region been able to access the backlog list? If so, what did you do? I can't open it. ...

Sep 26, 2010

So I check MQ Central as usual before starting my shift this morning. Found 4 messages stating critical backlog with weekend incentive. I sign on. No jobs. I'm tier 3. Never saw NO JOBS first thing on my regular Sunday shifts. WHAT THE ____? I read on to get a slap on the wrist from my RTL. Why didn't I send a report to QA that had multiple blanks. I tried to be objective, but it was for the usual reasons I send multiple-blank repor ...

Oct 26, 2010

Don't know what's going on, but I have had an abundance of my primary yesterday and today. Usually only very few reports and then being jumped around to different accounts during the day, with frequent periods of NJA. Now all the sudden we get an E-mail because we have a "critical backlog." Is India on strike or something? Actually, my account supposedly has a clause in that says they will not allow work to go to India. I don't get it. I'm ...

Feb 03, 2012

NM ...