I'm seeing a crap load of emails coming from the CCM and the Quality Coaches about information "not being input correctly" on the ADT. In our region, just about every account wants their ADT "searches" done a specific way and it's very confusing. I can't see where it's even ethical to reprimand us for a part of our job that isn't even paid for. Can they do this? I have been thinking all morning about replying to the latest ADT reminder,
"Dea ...