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I have voice files sent to me that I cannot play in Windows Media or Express Scribe. They will load in ES but show 00:00 duration. I thought possibly it was an encryption error as they possibly they are coming that way to be because they are secure but I sent to a friend and she can open them and play them. Windows Media states something about a missing codecs and I have installed if known codecs to man (I am on Windows XP). They just will not play or show the duration etc. Any ideas? I am sure there is a simple fix but I cannot find it.