A community of 30,000 US Transcriptionist serving Medical Transcription Industry

On any front - Just me

Posted: Nov 10, 2013

Here's my observation for a Sunday for what that's worth

No matter what aspect of Nuance you work in, be it MLS OR QC, you are never good enough, never fast enough, never perfect enough, you are not the mind reader they had hoped they had hired. If you pore over a job to leave fewer blanks, you are too slow. If you try to meet production, you leave too many blanks. Oh, and don't try to point out errors on the account specifics cuz chances are they will never get fixed, yet you are supposed to know them (once again the mind reading factor they failed to mention).

As far as team leaders (once again for either MLS or QC) , they are bossy, pushy, self-sanctifying and not available for your questions, emails, phone calls (but don't you ignore them and their flood of endless email). The ones that do not perform to this standard must be weeded out post-haste.

And a tidbit of humor for the day as well: "Suppose you were an idiot, and suppose you were a member of Congress; but I repeat myself."
Mark Twain

excellent summation - also... sm

[ In Reply To ..]
Complete lack of appreciation for all we do and having heavy ESL accounts with extremely difficult dictators, for which they refuse to provide any samples. It's insanity.

addendum - Just me

[ In Reply To ..]
As an addendum: For QC's, you either too harsh or not picky enough. There is no winning this game.

Never good enough. - burnedoutco

[ In Reply To ..]
You said it well. I have gotten dinged for mistakes on their templates, some of which were actually not really mistakes, just what the QC thought it should be. So we have to correct the official templates now? Yes, and be a mind reader. I don't work extra because it is just too stressful. I get the vast majority of my "errors" reversed but it is just taking too much time.

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