A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anyone else excited about.... - Not me

Posted: Jul 03, 2014

Clocking in and out as work barely trickles in for the next several days??

Email this morning says to make sure we punch in and out as work will be slow-don't want to have to get MUP.

It is ridiculous--knowing this happens around every holiday, we should not have to use PTO for the time there is no work---not for a holiday or ever--none of this is new....

Last year I requested off around a holiday and was told that no part-time employees could have it off (It was Labor Day). Why not? There was no work.

It would make much more sense to pay volunteers the day before, day of and day after a holiday their quarterly hourly rate and not production....

Not much makes sense here.

Wish I could "hover" for the day and get paid.

What is really ridiculous is you need to wait - 15 minutes without work before you claim OOW

[ In Reply To ..]
So while you wait for work to trickle and a report comes in at 14 minutes, you are not officially out of work. So you do that report and need to start the trickle countdown again. It is a STUPID plan.

are we sure MM and Nuance are not - the same company? nm

[ In Reply To ..]
nm

And it drops your LPH average so you're screwed when you take PTO. - sm

[ In Reply To ..]
Someone sits around and thinks up evil things to do to screw the MLSs and keep them from making a decent living.

All that waiting 15 minutes adds up - to low LPH!

[ In Reply To ..]
The new OOW procedure where you are still on the clock for the 15 minutes where you're not getting any work drives down our LPH and on those stupid metrics, drives down our server time or whatever it's called. You know, cause our fingers aren't typing on the keyboard.

They have set us up to fail. Plain and simple.

And even those of us who do work on holidays, when there is work, it's not paid at a decent holiday wage!

So sick of this crap! When my friends and family ask why I have to work on the holiday, I remind them that people don't stop getting sick just because it's a holiday, that hospitals are open, and that nurses and doctors have to work too. But what I really want to say is that I work for idiots that haven't yet figured out how to properly handle holidays, and that I work for greedy ba$#@~)$ that can't spare a dime to pay us holiday pay, etc.

I wonder about that--sm - anon

[ In Reply To ..]
Since you are claiming the time as OOW and not as production time, I wonder if it truly affects the metrics. I have only had to do it once. I just wonder what the point is of that clocking in and out for 15 minutes, do we actually get paid for that 15 or what?.

No pay for it as far as I can tell - from past paychecks nm

[ In Reply To ..]
nm

I never stay clocked in - with no work

[ In Reply To ..]
From my reading of the OOW instructions, you clock in, if there is no work, you clock out with the OOW reason, then check again in 15 minutes and do the same thing.

Possible I was wrong to do this, but I have always been allowed the OOW and it has not screwed up my line count. I feel it is important to keep the lph as high as possible since that is what your PTO is based on plus basically I never get ANY bonuses anymore.

Having said that, even keeping lph much above 200 is pretty hard lately, as I really don't want to think about why I seem to be getting only bad dictators and horrible audio, also having new accounts foisted on me.

I think the dire warnings of EMR will come true, but in the meantime just sticking it out and trying to do the best I can with these terrible parameters.

I never wait 15 either - not paid for it

[ In Reply To ..]
I email TSM or acting TSM & clock out ASAP; never been told I'm doing it wrong.

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