A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Synernet line counts. - Suzy Q


Posted: Mar 03, 2012

I saw that somebody listed Synernet as a good company.  So I checked their web site.  This is what I found -- they require full-time line counts of 1,600 per 8 hours.  I did not read any further.  I have never transcribed 1600 lines in 8 hours, even when I was young and faster.  I am now lucky if I get 850 lines a day, being much older.  I am not sure how the rest of you are with line counts, but I find this very unreasonable. 

I used to work with a girl who produced twice as much work as everyone else.  Of course in those days we used a different method of keeping score of your progress.  With one typing maybe 30 or 45 minutes in one hour, she would do 1 hour to 1.5 hours.  The last time I saw her she was only 45 and had arthritis so bad in her hands, that she could no longer work as transcriptionist.  You guessed it -- she had worn out her whole body, especially her hands.  She is on disability last time I saw her.  Kind of sad to think that this would ruin your life later on, but it does happen. 

So the point of all this is that no job is worth it if you end up an invalid or disabled for life.  These companies forget that we are not machines or robots that you can force to work harder and longer hours and still keep going for another 24 hours.   That in my opinion is the whole problem with these companies -- they are forgetting that as human beings, we can only work so long without rest or taking breaks. 

 

 

Never worked there - dont know the requirements BUT

[ In Reply To ..]
An ex co-worker of mine works for them and she does a lot of straight typing. Could it be maybe it's easy to get lines on their platform?

I know I worked for a company once that took forever just to get 600 lines in and I type 200+ lines per hour so it had to be their platform. It was the only time I ever had trouble making productivity.

So sometimes it depends on the platform and methodology of line count calculations.

You are probably right about platform. - Suzy Q

[ In Reply To ..]
When I worked at the last company, we were only paid according to VBC, which of course means no spaces. Also it was a dictaphone account with really awful platform. I can usually do 140 to 160 lines per hour, but not there. You spent half your time dialing in to account and then half-way through report, inevitably would always get cut off. Then have to start all over again. So with all the dialing and re-entering the demographics every time, which of course were lost the first 2 times, you would only have about 50 to maybe 75 lines per 1 hour. It was impossible to make any kind of line count and many MT's left due to not making any money there. VBC makes it hard enough to get any lines, but then combine that with lousy platform, bad dictators, etc, etc. Well you get the picture. The company itself is doing very badly, not meeting their TAT's and not getting paid for many reports. They have laid off many of their workers, but they don't seem to understand what the real problem is.

LOL, well at least they can keep on blaming their low production of reports on the MT's -- maybe we are good for something after all (scapegoat).

job description - mtmomma

[ In Reply To ..]
Speed is part of the job description for MTs. If you can't do more than 850 lines per DAY then you are only going to be able to find part time employment (where the general rule is 6000 lines per pay period)

I'm an old MT. I've also worked for Synernet. You can make the 1600 lines w/o killing yourself but they do want you working 8 hours. That's not 8 hours including breaks and lunch, that's 8 hours keyboard time.

They have great benefits and when they aren't hawking over you regarding where you are if you aren't typing every second, it's not a bad job.

mtmomma - is it true they have a lot of straight typing?

[ In Reply To ..]
or is that just certain accounts?

certain accounts - mtmomma

[ In Reply To ..]
I no longer work there so cannot speak to what is happening there today. When I was there, VR was just making its debut.

However, I want to say, I had to work over several accounts to try and get a line count in. Of these several accounts, they were on different platforms, so it wasn't just learning all the account specs, etc but also having to learn 3 different platforms. And then stir in that "why aren't you in your chair" and it was all a bit to micromanaged/mismanaged for me.

Pay at that time was on the low average but I don't know if they've raised it or lowered it as rates have gone lower.
the micro-manage and switching platforms - is a bit much
[ In Reply To ..]
checking acct specs is one thing, but switching platforms?

Also I don't need anyone monitoring when I get up and step away from my computer. We're MTs not zombies.


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