Inscribe Lagging - Me

Is anybody else's Inscribe lagging?  Version 6 and 7 are both lagging and very slow during job downloads, uploads, print preview, when searching priors, etc.  It's not constant but about 80% of the time.  And it's getting worse.  I called Emdat yesterday (Friday) afternoon but for some reason when I pressed the button(s) to route my call to tech support, it wasn't working which is weird, so I had to submit a ticket and waiting to hear back.  I wanted to try and fix it myself over the weekend, if possible, so that on Monday I could actually work instead trying to get it fixed; that is, even if I hear back from Emdat.  Thanks.

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