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Hourly Compensation ...3rd Shift Team Lead/ QC / Light CSR Duties / 11pm EST - 7am EST - MedScribe Information Systems, Inc.

Posted: Nov 30th, 2022 - 2:51 pm

Hourly Compensation / 3rd Shift Team Lead w/ Light Customer Service Duties

Company:  MedScribe Information System, Inc.

Job Type:  Employee, Acute Care MLS

Location:  USA, Domestic labor only

Contact Email:  recruiter@med-scribe.com

Website:  https://med-scribe.com

Shifts:   Evening / 11pm EST - 7am EST

MedScribe Information Systems, Inc. is seeking qualified candidates interested in working either part-time or full-time (40 hours per week) during our evening 3rd shift between 11pm EST thru 7am EST. 

We are seeking candidates who have at least 3 years of transcription and voice-recognition editing experience on both the ChartNet platform as well as on FLuency in an acute-care environment. Fluency Best Practices knowledge is also given extra consideration as is previous quality assurance and/or team lead experience.

* (Radiology-only experience or offshore candidates will not be considered).

Job Description: 

In addition to performing back-end speech editing and transcription primarlily, the candidate will also perform the following duties on an as-needed basis:

Quality Assurance - provide consistent and timely quality review of completed documents according to the MedScribe Continous Quality Standards or application of Best Practices standards on related Fluency accounts. 

Customer Service Duties - as needed (maximum 1-2 hours nightly). This requires answering customer calls as needed and processing inbound calls according to account escalation procedures. 

Title:  3rd Shift Team Lead / Light CSR

Location of position:  Nationwide position, USA

At Home or Company:  At Home

Part-time of Full-Time: Part-time / Full-time / Benfefit package available for full-time status

Rate:  $12.00 per hour / Electronic Payroll every 2 weeks


EOE STATEMENT:  We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

LINK/URL: Career Opportunities


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