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Tech Help

Foot Pedal Not Working with Citrix Receiver - Colleen

Posted: Jul 13th, 2022 - 8:40 pm

Hi, 

Has anyoone had trouble with your footpedal not working with a Citrix Receiver (to get to a remote desktop for the voice and inputting into patient's chart).

We are desperate!  This is not a VR account (it i straight typing) using Winscribe and Copath-M - which are located on the client's remote desk top.

Any help/suggestions would be awesome.

Colleen Curran, CMC Transcription

(206-261-6312)   colleenc@cmcmedicaltranscript.com

 



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