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Verbatim or not if someone is - mispronouncing meds

Posted: Aug 14th, 2019 - 6:14 am In Reply to: I will bet that is what he means, but this is verbatim - so I dont dare put it. sm

saying vasilone when probably meaning Valisone, you should leave a blank with a note to QA and let them make the decision. Putting just any gibberish that you know is wrong should not be transcribed even on a verbatim account, but let QA send it back to the client for correction.

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