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Nuance QA - anon

Posted: Jun 11th, 2019 - 2:09 pm In Reply to: QA with Nuance affiliated companies? - sm

If you work for an MTSO that contracts with N, there will always be N audits because audit score and TAT compliance plays into the pay that the MTSO receives from N. However, the 2 MTSOs that I have worked for did not take into account N's QA audit when calculating my performance, only their own in-house audit. Both MTSOs told me to ignore the FIESA log in that I received from N.

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