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Tech Help Today's Top Viewed: Thank you. I was noticing the same thing.. (Views: 77)

Escription problem - not saving changes. - sm

Posted: Jan 12th, 2018 - 3:59 pm

QA is saying I'm not making changes, which I am, and I'm in serious QA trouble.  It also deletes things I don't want deleted.  I must pay super-close attention to every word on the page and still they say I'm doing this or not doing that.  IT has reloaded ES a few times, changed versions, but it continues to happen.  Is there a way to save these reports into something else for backup for my own sake, since we can't open Word while we're in ES, where I can prove that these changes are indeed being made?  But that would probably be a HIPAA violation.  I changed the save setting in Word to every 2 minutes.  I don't know what else to do.  I use a Verizon wi-fi hotspot and IT says that has no bearing on it.  Any ideas appreciated. 


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