Escription problem - not saving changes. - sm

QA is saying I'm not making changes, which I am, and I'm in serious QA trouble.  It also deletes things I don't want deleted.  I must pay super-close attention to every word on the page and still they say I'm doing this or not doing that.  IT has reloaded ES a few times, changed versions, but it continues to happen.  Is there a way to save these reports into something else for backup for my own sake, since we can't open Word while we're in ES, where I can prove that these changes are indeed being made?  But that would probably be a HIPAA violation.  I changed the save setting in Word to every 2 minutes.  I don't know what else to do.  I use a Verizon wi-fi hotspot and IT says that has no bearing on it.  Any ideas appreciated. 

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• Escription problem - not saving changes. - sm (Views: 540, 2018-01-12, 3:59 pm)
  • Change Word save to 1 minute. - nm (Views: 214, 2018-01-23, 8:54 am)

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