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is it possible for CCM to hold - back jobs

Posted: Feb 25, 2010

and assign them as needed WITHOUT them ever showing up on the DQM backlog?

It's possible - Explanation

[ In Reply To ..]
There's another screen we don't have access to in DQM which shows up as DQS users, click on that and it shows all users' full names, which job they are working on now, and which job they have in their queue and next to that is another section for reserved jobs and in this section, which you wouldn't know working in DQS, the jobs can be picked through, sorted and placed in a reserved format that one could stack a bunch of jobs in a person's queue if they wanted to. However, they would show as disappearing from the middle or bottom of the backlog. They would be there and then be gone out of order on the backlog, which would be noticeable if one was paying attention.

However, what I suspect you're actually referring to is the lag time between the job coming in to the backlog and able to be accessed and that same job actually showing in the backlog. I'm not sure how long it is, but I know it's there (maybe 30 seconds to a minute, maybe more?). So technically a job could come in and it has a lag time of maybe 30 seconds to a minute (? or more) to show up in the backlog and during that time you could download the job before it showed in the backlog. This is probably what you're seeing.

thank you...very informative!! - nm

[ In Reply To ..]
nm

Reserved jobs - Ang

[ In Reply To ..]
If you would be given certain jobs reserved for you, they will show up with an "R," because that happens to me. I have had as many as 3 reserved jobs show at a time.

backlog - lookinforjobs

[ In Reply To ..]
I have never been able to access the backlog. I got the info once that never worked. Could you give me the particulars? Thanks a bunch.

lookinforjobs - anon

[ In Reply To ..]
Go into the speechmachines website screen. Enter your ADP number (it needs to be 6 digits, so add leading zeros if you have to) followed by the letters dep, then enter your password, then enter your company number. That should let you in. If not, you may have to answer some of the security questions that will appear. Then click on "status" and then "unassigned transcription." If all this does not work, then you may have to call support again and get them to add you. I know some MTs had trouble accessing DQM after the merger of regions.

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