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Transcend SWAT Team? - enigma


Posted: Feb 08, 2011

I work for Transcend but never heard of the SWAT team that is mentioned below in another posting.  What exactly is it?

I am wondering the same thing too. - In thinking about it... sm

[ In Reply To ..]
I just thought they are probably MTs that move around and do any account when needed that is going out of TAT time.

SWAT Team - Ex-Transcender too!

[ In Reply To ..]
They are a group of MTs that work on a new account to get things going in the beginning, especially with the more difficult dictators, and they help keep things running smoothly and keep the account in TAT until they are no longer needed and then they move on to another new account.

Yes, as poster below states - they get paid hourly. - nm

[ In Reply To ..]
nm

definitely an MDI/Signal procedure - nm - oldone

[ In Reply To ..]

SWAT Team - mt-answering

[ In Reply To ..]
The description of the SWAT team is correct as above. We all have a primary acct, but work on go-lives to get them going and running smoothly. NO, we do not get paid hourly!! It's the same compensation whether we work on our primary or help with a go-live..

SWAT: MDI/Signal procedure - very unhappy camper

[ In Reply To ..]
Not surprised that this an MDI/Signal procedure, because DF used to work at Signal before she worked at MDI before she worked at Transcend. Funny, though, that after a decade with MDI, this is the first time I have heard about a SWAT team.
Same compensation? Then what is the incentive to work on the SWAT team, with the constant extra pressure of TAT and going live on new accounts?

SWAT team compensation/incentive - I could be wrong but

[ In Reply To ..]
I think I saw something somewhere that indicated SWAT team members get a slight bump in their line rate when they're working on a SWAT team account. So yes, there is an incentive. I just don't remember the details thereof.


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