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this resident says very clearly *Sheks* Butt Balm for diaper rash all the time as in:
*Sheks* Butt Balm given for diaper rash
The mother is to apply *Sheks* Butt Balm to rash. etc.
I have looked extensively for this in all variations of spellings, but cannot find it. She speaks so clearly that ASR can pick up nearly everything except this one word. I have sent it to QA multiple times wtih no luck. One even said that they looked all over and couldn't find it either. Anybody know what kind of diaper rash cream this is??